Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
I have a 8 years old kid, how much that would cost to include her?
00:51, 08/04/21
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for two people but there are a limited number of family rooms available, please discuss directly with the hotel and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:23, 08/04/21
Dates available am looking to buy £109 deals at Monness but only if a can book 10 may for 1 night for 4 adults
Roy, 09:06, 15/04/21
Hi Roy,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Moness Resort directly on 01887 822108 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 10:38, 15/04/21
Are small dogs allowed
Margaret, 17:17, 27/04/21
Hi Margaret,
Thanks for getting in touch.
I'm afraid no pets are permitted.
I hope this answers your query though.
Rachael, itison Customer Support, 09:20, 28/04/21
Hi, Would one have an access to the spa? and if yes, what is available in a spay. I am interested in sauna and steam room.
Thank you.
Svetlana, 10:47, 05/05/21
Hi there,
Thanks for getting in touch!
Our vouchers are for an overnight stay for two with a bottle of wine on arrival and breakfast with the option to add dinner only, but you're welcome to contact Moness Resort directly on 01887 822108 to discuss the possibility and cost of adding spa access to your booking and they'll be happy to advise.
I hope this helps!
Wallis, itison Customer Support, 11:58, 05/05/21
Do u cater for vegans
10:30, 15/05/21
Hi there,
Thanks for getting in touch!
To check if vegan options are available for this deal, just contact Moness Resort directly on 01887 822108 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:54, 17/05/21
Is the pool currently open?
14:23, 17/05/21
Hi there,
Thanks for getting in touch!
You're welcome to contact Moness Resort directly, on 01887 822108, to discuss the opening of their leisure facilities.
I hope this helps!
Courtney, itison Customer Support, 14:30, 17/05/21
Hi, I just want to check that you can only use a voucher for one night stay. You cannot buy 2 for 2 consecutive nights. Is that correct?
Rhoda
Rhoda, 11:26, 21/05/21
Hi Rhoda,
Thanks for getting in touch!
I'm afraid multiple vouchers can't be used on consecutive nights but, if it helps at all, you can pay the hotel directly to extend your stay. For info about the cost of doing so, just give Moness a call directly on 01887 822108 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 11:29, 21/05/21