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I ordered this and you deducted 10 from my back account but I am waiting for the voucher
thanks
marie, 11:51, 18/09/20
Hi Marie,
Thanks for getting in touch, although I’m sorry you can’t find your order.
I’m having some trouble tracking it down myself, so to help me search more thoroughly I’d appreciate if you could email support@itison.com with the below details:
- any other email addresses you have.
- the full name on your payment card.
- the last 4 digits of your payment card.
- the first line of your billing address.
- the value of your order and the date the payment was debited.
I hope this helps in the meantime!
Wallis, itison Customer Support, 13:26, 18/09/20