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Can I check availability for the weekend of the 11-12 September 2020 please?
Looking to book possibly an upgraded room.
Marie, 21:38, 21/07/20
Hi Marie,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying a voucher. If you can't book for a suitable date, we offer a full refund within 14 days of purchase.
I hope this helps!
Gillian, itison Customer Support, 09:19, 22/07/20
How do I check if it is available for my dates before I buy the voucher
Caroline, 09:26, 26/07/20
Hi Caroline,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 08:32, 27/07/20
Do we book through Itison or through the hotel website as my dates are available on the hotel website ?
linda, 12:55, 26/07/20
Hi Caroline,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 08:32, 27/07/20
Hi, what if the dates I want to book are not available?
james, 13:28, 26/07/20
Hi James,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 08:32, 27/07/20
Is it dog friendly
janet, 13:13, 31/07/20
Hi Janet,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Jen, itison Customer Support, 13:43, 31/07/20
Are you dog friendly
janet, 21:48, 31/07/20
Hi Janet,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this venue.
I hope this answers your question though.
Wallis, itison Customer Support, 09:41, 01/08/20
Do you cater for Gluten free
13:00, 02/08/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know gluten-free options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Jen, itison Customer Support, 08:54, 03/08/20
Is this deal available for a 2 night stay on Sunday and Monday the 6th and 7th of September 2020?
Do they have any family rooms to accommodate 3 adults?
Elaine, 20:56, 12/08/20
Hi Elaine,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying a voucher. If you can't book for a suitable date, we offer a full refund within 14 days of purchase.
I hope this helps!
Rachael, itison Customer Support, 08:47, 13/08/20