Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
How much walking is involved both during the experience and from car parking ( driver has Blue Badge Disability permit ) to venue itself? Thanks.
Patricia, 08:36, 26/11/21
Hi Patricia,
Thanks for getting in touch!
I can confirm the duration is approx. 1 hr. You're welcome to contact
the Old Town Jail directly to discuss accessibility and they'll be happy to advise further.
I hope this helps in the meantime.
Rachael, itison Customer Support, 09:20, 26/11/21
Is this offer one £39 voucher per person
15:19, 26/11/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm this offer is £39.00 for up to eight people.
I hope this helps!
Courtney, itison Customer Support, 15:57, 26/11/21
Can I take my older girls and my 6 year old!
19:12, 03/12/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal is only suitable for ages 12+.
I hope this answers your question though.
Wallis, itison Customer Support, 14:38, 05/12/21
Hello! I just wanted to check if there was a minimum requirement of 4 people participating or if it was possible to buy the voucher for a group of 3?
Thanks!
Rachel, 23:06, 22/12/21
Hi Rachel,
Thanks for getting in touch.
I can confirm there is a minimum of 4 people per session.
I hope this answers your question though.
Hannah, itison Customer Support, 09:14, 23/12/21
Hi, I was wondering if there's availability on Thur 2nd or Fri 3rd June for 2 groups of 6 people?
Antoinette, 06:42, 22/02/22
Hi Antoinette,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 14:22, 22/02/22