Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Are there rooms with two single beds
13:50, 13/06/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know twin rooms are available upon request; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 14:05, 13/06/22
Hi is there parking at the hotel.
thanks
Joyce, 16:31, 25/06/22
Hi Joyce,
Thanks for getting in touch!
I'm happy to let you know there is on-site parking available. To discuss this further, you're welcome to contact The Glenburn Hotel directly and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 16:34, 25/06/22
When can I use this voucher. Is it available this weekend?
20:17, 13/07/22
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid from Saturday 1st October 2022 until Wednesday 21st December 2022.
I hope this helps answer your question!
Jen, itison Customer Support, 08:28, 14/07/22
Just realised voucher from October on. Thanks!
20:18, 13/07/22
Is this deal available for Saturday 23rd July ?
21:11, 21/07/22
Hi there,
Thanks for getting in touch!
I'm afraid this deal is only valid from the 1st of October 2022 until the 21st of Decemeber 2022, however we do have another deal with The Glenburn which you can view by heading to https://www.itison.com/Aberdeen/deals/the-glenburn-hotel-stay.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Fiona, itison Customer Support, 09:25, 22/07/22
Hello Itison,
Hope you are all well.
I would like to book the hotel IN 28 August 2022 and OUT on 31 August 2022. Are these dates available with an Itison voucher? I phoned the hotel and was told to contact Itison as the hotel reception does not know if their Itison allocation is full for those dates. Please reply asap. Thank you. Anastasia
12:07, 08/08/22
Hi Anastasia,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 12:24, 08/08/22
Are there rooms with shower as opposed to shower over bath
Janet, 10:30, 25/08/22
Hi Janet,
Thanks for getting in touch!
To find out more about the facilities in The Glenburn Hotel before buying a voucher, please contact The Glenburn Hotel directly on 01700 502500 or by emailing reservations@glenburn-hotel.com and they'll be happy to discuss. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Grace, itison Customer Support, 12:51, 25/08/22