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Are there wheelchair accessible rooms with wet rooms at this hotel?
10:17, 23/11/22
Hi there,
Thanks for getting in touch!
I've spoken with the team at The Pitlochry Hydro Hotel and they've let me know there is a wheelchair accessible room, but there is a small step to enter the shower. They've asked for you to give them a ring directly, on 01796 472666 and select option 2, if you'd like to discuss this further and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 10:41, 23/11/22
Is there a charge for the Optional Dinner ?
Blair, 19:05, 24/11/22
Hi Blair,
Thanks for getting in touch!
I can confirm an overnight stay for two including dinner & breakfast to use on Sunday - Friday is £99.00. An overnight stay for two including dinner & breakfast to use on a Saturday is £109.00.
I hope this helps!
Lucy, itison Customer Support, 09:18, 25/11/22
Can this be swapped for an adult and 2 children under 12?
08:27, 25/11/22
Hi there,
Thanks for getting in touch!
This vouchers is for two adults only, but you're welcome to contact The Pitlochry Hydro Hotel directly 01796472666 to discuss the possibility and cost of using this voucher for one adult and two children, and they'll be happy to advise.
I hope this helps!
Grace, itison Customer Support, 09:27, 25/11/22
when the deal is purchased how long can we book up to ? Also do you cater for gluten free ? Thank you
linda, 12:56, 29/11/22
Hi Linda,
Thanks for getting in touch!
I'm happy to confirm this offer is valid to use until the end of March 2023, and gluten-free options are available.
I hope this helps!
Courtney, itison Customer Support, 14:53, 29/11/22
How much is parking at the hotel?
David, 07:28, 04/12/22
Hi David,
Thanks for getting in touch!
You're welcome to contact The Pitlochry Hydro Hotel directly on 01796472666 to discuss parking, and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 09:40, 04/12/22
I am looking to purchase a gift voucher for my son&daughter-in-law law for Christmas can the voucher be delivered to me in paper form as I do not have a printer at home and I would like the voucher to be a surprise for them.
Regards
Margaret Fraser
22:19, 05/12/22
Hi Margaret,
Thanks for getting in touch.
I'm happy to let you know you can gift vouchers from your account on our website.
Select Give this Voucher as a Gift, and you’ll be asked to enter your name, your recipient’s name, and a gift message.
If you want to print the voucher to give as a gift, select Save Gift and then Print Voucher. Your message should show at the top of the voucher, and you can select Print to go ahead.
If you don't have access to a printer, you can also email the voucher to your recipient, just enter their email address before selecting Save Gift. It’ll be sent to them right away.
I hope this helps!
Caitlin, itison Customer Support, 09:21, 06/12/22
Hi,
Do guests get a discount on soa treatments?
Thanks.
Ann, 23:01, 05/12/22
Hi Ann,
Thanks for getting in touch!
To discuss the possibility and cost of spa treatments, please contact The Pitlochry Hydro Hotel directly on 01796 472666 who will be happy to advise. Just make sure to mention that you'll be using an itison voucher.
I hope this helps!
Caitlin, itison Customer Support, 09:28, 06/12/22