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Good morning. The offer includes the Kendrick, Hume and Isla watches, but I can't see the Kendrick watch on their website.
Sylvia, 11:01, 21/02/20
Hi Sylvia,
Thanks for getting in touch!
You're welcome to view the Kendrick range by heading to https://www.kartel.co.uk/collections/kendrick
I hope this helps!
Rachael, itison Customer Support, 11:44, 21/02/20
I have my voucher for this experience but can't see where to book my chosen date. Can you advise please? I clicked on the link sent with the voucher but it took to me more Itison Deals............
Kartel's own website does not have a dialogue box for voucher codes so can't book via that either ? Sorry - I'm probably missing a very obvious link somewhere :)
11:38, 25/02/20
Hi there,
Thanks for getting in touch although I'm sorry to hear you're having trouble.
I can confirm advanced booking is required using the phone number or email address stated on your voucher.
If it still isn't working our customer support team is happy to help at support@itison.com
Rachael, itison Customer Support, 11:42, 25/02/20
Hi I would like to buy this deal for my wife would I be allowed in with her?
patrick, 13:34, 29/02/20
Hi Patrick,
Thanks for getting in touch!
I can confirm everyone taking part in this experience will require a voucher. To discuss the possibility of spectating, you're welcome to contact Kartel Scotland directly and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 15:04, 29/02/20
Is it possible to check availability before purchasing the voucher?
14:34, 01/03/20
Hi there,
Thanks for getting in touch.
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 16:59, 01/03/20
Do I actually build the whole movement or do I only assemble the case,face and strap ??
Carol, 21:55, 01/03/20
Hi Carol,
Thanks for getting in touch!
You can view more on the watch building experience by visiting https://www.kartel.co.uk/pages/kartel-watch-building-experiences. if you'd like to discuss the experience further you're welcome to contact Kartel Scotland directly and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 08:11, 02/03/20