Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
We’ve just bought two tickets. The ref numbers are different. Will our seats be together as saw nothing in the small print to say that multiple purchases wouldn’t be sat together.
Dawn, 23:02, 11/06/19
Hi Dawn,
Thanks for getting in touch!
I can confirm your seats will be allocated when you exchange your itison ticket at the box office anytime before 6pm on the day of the performance. The theatre will do everything they can to make sure you're seated together, but I would recommend exchanging your tickets asap.
I hope this helps!
Gillian, itison Customer Support, 09:18, 12/06/19