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hi there, we are going to elfingrove on fri 13th dec and sooooooooo excited, my question is regarding the silent disco....my son is 3 yrs old and I know under 5s get in free, but would the headphones be suitable for him coz he loves music and happy to pay for him too?!
Jan, 16:59, 13/11/19
Hi Jan,
Thanks for getting in touch!
I can confirm the headsets are only suitable for 5 years and up as they will be too big for his head.
I'm sorry for the disappointment but I hope this helps!
Jen, itison Customer Support, 17:51, 13/11/19
aww :( thank you very much for your reply thought I would ask just incase.
Jan, 17:57, 13/11/19
Hi my child wears a hearing aid and a cochlear implant are the headsets compatible with hearing devices
21:18, 13/11/19
Hi there,
Thanks for getting in touch.
I've sent you an email and it should be with you in a couple of minutes.
I hope this helps!
Jen, itison Customer Support, 16:55, 15/11/19
We are visiting elfingrove on the 13/12/19 , tickets for the snow disco for that date are sold out , will there be another release also how can they be sold out if you can only buy tickets in conjunction with your elfingrove tickets?
Rab, 17:41, 14/11/19
Hi there,
Thanks for getting in touch.
I'm really sorry the pre-sale Silent Snow Disco tickets for your chosen date have sold out. There will be more tickets available to buy at the Box Office on the night of the event; subject to availability.
I hope this helps.
Courtney, itison Customer Support, 09:45, 15/11/19
If you can only use these tickets in conjuction with main entry tickets how have you sold out? Surely you know how many tickets have been sold for each date? I am coming down from near Peterhead on 13/12 and very disappointed I cannot purchase silent disco tickets to ensure entry
22:01, 20/11/19
Hi there,
Thanks for getting in touch.
I can confirm the tickets available were pre-sale tickets, and there will be more tickets available on the night.
I'm really sorry for the disappointment here, but I hope this answers your question.
Gillian, itison Customer Support, 09:15, 21/11/19