Small print

• Voucher is valid from Mon 2 Oct 2023 until Thu 28 Dec 2023, Mon - Thu, 9:15am - 5pm; subject to availability. 
• Excludes 25-26 Dec 2023.
• Voucher must be booked by Fri 8 Dec 2023 (we don’t want you to miss out!). 
• Online bookings only. You risk forfeiting your voucher if you cancel within 48 hours of your booking.
• Multiple voucher purchases permitted; max of 2 per person.
• Over 16s only. 
• Pool access is shared between local members and hotel guests.
• Groups cannot be booked and receive treatment at the same time.
• Includes a back, neck or shoulder massage and ELEMIS Express facial per person.
• Treatments for two will share a double treatment room, separate rooms are available on request; subject to availability.
• Certain treatments are suitable during pregnancy/breastfeeding and for cancer sufferers/those in remission; please discuss any health concerns directly with the spa.
• Please note some treatments may need to be adapted and a doctor’s note will be required for specific conditions. 
• Treatment duration: back, neck or shoulder massage approx. 25 mins. ELEMIS Facial approx. 20 mins.
• Wheelchair access available. 
• Advanced booking required or risk forfeiting your voucher.  
• The venue may restrict the number of itison bookings on each day so please book early if you want a specific date. 
• The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment. 
• You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted. 
• Voucher is not exchangeable for cash or valid with any other offers. 
• Images used for illustrative purposes only.