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Why are you selling these deals when you’re not responding to emails? People might want to but new deals however they have outstanding queries! I have 4. Vouchers/cases which you haven’t responded to!
Loretta, 18:57, 13/04/20
Thanks for getting in touch.
With everything going on at the moment, I'm afraid our team is particularly busy and resolving queries is taking a little longer than we'd usually hope.
I'd like to assure you our team is working hard to find a way to best help our customers in these difficult times. If you could just bare
with us for now, we'll be in touch as soon as possible.
Jen, itison Customer Support, 10:47, 14/04/20
Please sign up or sign in to ask a question.
How do I know which bottle I would receive for the first option ? I can’t find an option to choose one?
Susan, 13:01, 18/04/20
Thanks for getting in touch!
I'm happy to let you know you'll be able to select a gin when you redeem your voucher online.
I hope this helps!
Gillian, itison Customer Support, 10:34, 20/04/20
Can i chage the delivery address?
catherine, 20:44, 25/04/20
I'm afraid your delivery address can't be changed once it's been entered, but you're welcome to contact Peebles Hydro directly and they'll be able to advise further on whether your order has been shipped yet.
Gillian, itison Customer Support, 10:37, 27/04/20
if I where to buy four bottles of the 1881 gin much is p&p
I can confirm P&P costs £3.99 per item for options 1 and 3.
Gillian, itison Customer Support, 16:07, 11/05/20
Try visiting our Help Centre for help, or
email us at [email protected] and we'll be happy to help.
Voucher is valid until Tue 30 Jun 2020; subject to availability.
Multiple purchases are permitted.
Options 1 & 3: P&P £3.99 per item.
Option 2: P&P £7.98 per item.
Maximum delivery: up to 5 working days.
Vouchers cannot be used in conjunction with any other discount or offer.
We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.
In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
Images used for illustrative purposes only.
It is illegal for anyone under the age of 18 years to purchase alcoholic beverages in the UK. By placing an order you confirm that you are at least 18 years old.