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4* Carnoustie Golf & Spa Hotel getaway

The Links, Carnoustie, DD7 7JE

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£59

usually £105.00
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Overnight stay with breakfast & late check-out plus optional dinner and superior room upgrade or 2 night stay with dinner and breakfast at 4* Carnoustie Golf & Spa Hotel; enjoy striking views of the famous beach & golf course

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If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

On the Oct-December deal £149 dbb is this both nights ??

Anne, 07:50, 11/08/20

Hi Anne,

Thanks for getting in touch!

Our £149 voucher on the October-December option is for a 2 night stay for two in a standard room with £50 dinner allowance, full Scottish breakfast and late check-out.

I hope this helps!

Gillian, itison Customer Support, 07:58, 11/08/20

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Does this include dinner for both nights? It’s not clear if it’s only 1 or 2 nights £50 allowance

Leah, 08:20, 11/08/20

Hi Leah,

Thanks for getting in touch!

Whilst the £50 voucher to spend on food and drink must be used in one go, it can be used on either night of your two-night stay.

I hope this helps!

Gillian, itison Customer Support, 08:58, 11/08/20

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How do I book this deal?

Margaret, 09:43, 11/08/20

Hi Margaret,

Thanks for getting in touch!

You'll be able to check availability and make a booking over the phone or by email immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 10:16, 11/08/20

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Hi can you book golf as well how would I do this ?

11:00, 11/08/20

Hi there,

Thanks for getting in touch!

I can confirm golf isn't included in this deal but you are welcome to contact the team at Carnoustie Golf & Spa Hotel to discuss the price of adding it on.

I hope this helps!

Jen, itison Customer Support, 11:48, 11/08/20

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Can I buy 2 vouchers and use them on the same date for myself and another couple or do I have to gift the second voucher to the other couple and let them book themselves?
Thanks.

12:26, 11/08/20

Hi there,

Thanks for getting in touch!

I'm happy to let you know multiple voucher purchases are permitted with this deal, so you're welcome to buy two vouchers for the same night; subject to availability.

I hope this helps!

Gillian, itison Customer Support, 12:47, 11/08/20

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How much would it cost to add a game of golf on a frid?

13:38, 11/08/20

Hi there,

Thanks for getting in touch!

I can confirm golf isn't included in this deal but you are welcome to contact the team at Carnoustie Golf & Spa Hotel to discuss the price of adding it on.

I hope this helps!

Jen, itison Customer Support, 14:40, 11/08/20

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Hello how do you see the dates that is available thanks

Regards DIane.

Diane, 14:09, 11/08/20

Hi Diane,

Thanks for getting in touch!

You'll be able to check availability and make a booking over the phone or by email immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps

Jen, itison Customer Support, 14:43, 11/08/20

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Can the £50 voucher just be used on drink?

Pippa, 17:00, 11/08/20

Hi Pippa,

Thanks for getting in touch!

I can confirm the £50 voucher is valid to spend on food and drink. Voucher must be used in full, no change will be given.

I hope this helps!

Rachael, itison Customer Support, 17:07, 11/08/20

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Hi I was wondering if there is availability for 25th & 26th Sept for 3 couples plus a room for a couple with two kids. Could you give me a break down of how much that would be please for a couple of two nights and the couple with 2 children on the dates above.

Thanks Julie

Julie, 22:08, 11/08/20

Hi Julie,

Thanks for getting in touch!

To check their availability before buying a voucher, please contact Carnoustie Golf & Spa Hotel directly and they'll be happy to discuss.

Please note, a max of 1 child is permitted per room with this offer.

I hope this helps!

Courtney, itison Customer Support, 08:13, 12/08/20

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Can I ask how much it would be to add a child (age 15) for one night please ? Thank you

Natalie, 13:58, 12/08/20

Hi Natalie,

Thanks for getting in touch!

I can confirm a maximum of 1 child is permitted with this deal; under 5s stay and dine for free when sharing with adults. Ages 5 – 11yrs stay free and meals are payable as taken, breakfast can be included for £5.50 per child, one additional child can be accommodated in an extra bed / cot. Upgrade to a Family Room to accommodate 2 adults and 2 children including breakfast; subject to availability. Please discuss directly with the hotel.

I hope this helps!

Gillian, itison Customer Support, 14:43, 12/08/20

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The family room what ages are the children, also do I book what option I want then contact hotel to book family room and pay the difference?
Thanks

Lynne, 14:32, 12/08/20

Hi Lynne,

Thanks for getting in touch!

I hope this helps!

Gillian, itison Customer Support, 14:44, 12/08/20

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Does include a round of golf

Lorna, 19:30, 12/08/20

Hi Lorna,

Thanks for getting in touch!

I can confirm golf isn't included in this deal but you are welcome to contact the team at Carnoustie Golf & Spa Hotel to discuss the price of adding it on.

I hope this helps!

Rachael, itison Customer Support, 08:48, 13/08/20

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Hi there.
We are looking at this for a family getaway but wasn't sure how we book for a 2 night stay and how many vouchers we would need. (looking at the start of Sept).
The breakdown of the group is 2 adults/2 adults/2 adults and 2 kids (16/14)/1 adult.
Any help would be appreciated.
Regards
Gary

Holly, 14:34, 13/08/20

Hi Gary,

Thanks for getting in touch!

I'm happy to confirm each voucher is valid for two people, so for a family of 9 you would need 5 2-night stay vouchers, unless one child was to share a room with 2 adults (in which case you could use 4 vouchers). If you'd like to discuss this further we'd recommend contacting Carnoustie Golf & Spa Hotel directly and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 14:43, 13/08/20

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Can you please tell me how much to add on a round of golf for two please?

Pauline, 10:26, 16/08/20

Hi Pauline,

Thanks for getting in touch!

Our vouchers are for an overnight or 2-night stay only, but you're welcome to contact Carnoustie Golf & Spa Hotel directly to discuss the possibility and cost of adding a round of golf to your booking and they'll be happy to advise.

I hope this helps!

Wallis, itison Customer Support, 08:14, 17/08/20

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can you book a 2 night stay in Sept ? if yes how do you do this ?

22:19, 17/08/20

Hi there,

Thanks for getting in touch!

I'm afraid there's not an option for a 2-night stay in September.

I hope you find another suitable deal!

Courtney, itison Customer Support, 08:44, 18/08/20

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Will the one night stay with dinner be available again. I was hoping to book for 30th September thankyou

lorraine, 21:39, 18/08/20

Hi Lorraine,

I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - so hopefully a similar deal will pop up soon!

Rachael, itison Customer Support, 08:12, 19/08/20

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The one night option for Oct to dec does not offer the any option for dinner allowance

lorraine, 21:47, 18/08/20

Hi Lorraine,

Thanks for getting in touch!

I can confirm the dinner allowance is included with the 2-night stay from Oct-Dec. If you'd like to discuss the possibility of adding on dinner for an overnight stay you're welcome to contact the Carnoustie Golf & Spa Hotel directly and they'll be happy to advise.

I hope this helps!

Rachael, itison Customer Support, 08:17, 19/08/20

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How do you book this accommodation after you purchase a voucher?

10:04, 20/08/20

Hi there,

Thanks for getting in touch!

You can make your booking with the hotel by either phone or email. Full instructions will be provided in the How to Book section of your voucher following purchase.

I hope this helps!

Gillian, itison Customer Support, 10:42, 20/08/20

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Can we take our little boy aged 4 & our cavalier King Charles dog with us & what would be the charge ?
Thanks,
Stewart.

Stewart, 08:44, 24/08/20

Hi Stewart,

Thanks for getting in touch!

I'm afraid dogs aren't permitted at this hotel, but 1 child is more than welcome per voucher and under 5’s stay and dine for free when sharing with adults.

I hope this answers your question!

Gillian, itison Customer Support, 08:51, 24/08/20

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Is there any availability Sat 29th August for one night?!

18:14, 24/08/20

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking over the phone or by email immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Wallis, itison Customer Support, 08:12, 25/08/20

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Is the golf and spa included in the voucher if government gives go ahead to open?

Donna, 21:05, 26/08/20

Hi Donna,

Thanks for getting in touch!

I hope this helps!

Jen, itison Customer Support, 08:26, 27/08/20

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In the main description it says for Oct-Dec stay there is the option to upgrade to a superior room and have £50 food and drink voucher. When I go to buy now, I don’t see that option, nor is is showing as sold out. Is that option available, or was this a typo ?
Thanks

Averil, 08:18, 01/09/20

Hi Averil,

Thanks for getting in touch!

The voucher options which state they include dinner at checkout do include a £50 voucher to spend on food and drink.

There's also the additional option to choose between a standard or superior room.

I hope this helps!

Gillian, itison Customer Support, 08:52, 01/09/20

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If we are buying the Carnoustie Hotel deal for 2 nights from October to March, do you get £50 allowance on both nights or is it £50 to cover both nights?

13:13, 01/09/20

Hi there,

Thanks for getting in touch!

I’m happy to let you know this voucher option includes a £50 food and drink voucher per stay.

Please note this voucher is only valid to use until the 23rd of December 2020.

I hope this helps!

Wallis, itison Customer Support, 13:50, 01/09/20

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Hi I emailed in Monday asking about a refund for a voucher I purchased for here but can longer stay. Is anyone replying to
Emails just now?

Eleanor, 12:43, 02/09/20

Hi Eleanor,

Thanks for getting in touch.

I'm afraid our Customer Support team are particularly busy at the moment, and response times can take up to 10 days. You should've received an automatic reply to confirm we've received your email and advise you of this wait time.

The Customer Support team will get back to you as soon as they can and I hope this helps in the meantime.

Courtney, itison Customer Support, 13:01, 02/09/20

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We are thinking of coming 18th Sept to 25th sept inclusive. Can we use this deal towards our weeks stay and what rooms do you have available.

Psmela, 22:53, 02/09/20

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking over the phone or by email immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 08:00, 03/09/20

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Will the spa be open and is there massage facilities

Anne, 12:37, 03/09/20

Hi Anne,

Thanks for getting in touch!

Our vouchers are for an overnight or 2-night stay only, but you're welcome to contact Carnoustie Golf & Spa Hotel directly to discuss the possibility and cost of adding spa access to your booking and they'll be happy to advise on opening and availability.

I hope this helps!

Jen, itison Customer Support, 13:11, 03/09/20

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Hi,

I am thinking to book this for a family weekend for 2 Adults and 2 children. Is there a package for family of 4?

Thank you.
Iris

Iris, 11:09, 07/09/20

Hi Iris,

Thanks for getting in touch.

I'm afraid a maximum of 1 child is permitted per room with this offer.

I hope this answers your question though.

Wallis, itison Customer Support, 11:16, 07/09/20

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For the two night stay is the £50 voucher per couple per night and can you check availability before booking voucher

Karen, 10:47, 10/09/20

Hi Karen,

Thanks for getting in touch!

This included one £50 food and drink voucher per stay. Whilst the £50 voucher to spend on food and drink must be used in one go, it can be used on either night of your two-night stay.

You'll be able to check availability and make a booking over the phone or by email immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 11:02, 10/09/20

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Is the £20 Saturday night supplement per person or per room

Karen, 10:57, 10/09/20

Hi Karen,

Thanks for getting in touch!

I can confirm the Saturday supplement is per room.

I hope this helps!

Jen, itison Customer Support, 11:11, 10/09/20

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I see supplements are £10 for Friday and £20 for Saturday. Is this per person per night or per couple.

11:01, 10/09/20

Hi there,

Thanks for getting in touch.

I can confirm the Friday and Saturday supplements are per room per night.

I hope this helps!

Jen, itison Customer Support, 11:13, 10/09/20

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If I buy a voucher for September is it possible to book for tomorrow until Sunday

Phyllis, 13:14, 10/09/20

Hi Phyllis,

Thanks for getting in touch!

You can indeed book for tomorrow, subject to availability.

I hope this helps!

Gillian, itison Customer Support, 13:39, 10/09/20

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Hi
We will book this deal but need to know if Saturday 26th September 2020 is available for overnight stay with £50 voucher as it’s our anniversary ?

Catherine, 15:53, 12/09/20

Hi Catherine,

Thanks for getting in touch!

You'll be able to check availability and make a booking over the phone or by email immediately after buying your voucher.

If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Jen, itison Customer Support, 17:44, 12/09/20

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It says book by the 16th Sept but this is now the 17th Sept and i want to buy this voucher to use in September?

William, 20:33, 17/09/20

Hi William,

Thanks for getting in touch although I'm sorry for the delay here.

I'm afraid the Aug-Sept option is now off sale and the remaining vouchers at checkout are valid from Oct - Dec only.

Voucher is valid from Thur 1 Oct 2020 until Wed 23 Dec 2020, valid 7 days; subject to availability. Voucher must be booked by Mon 23 Nov 2020 (we don’t want you to miss out!).

I hope this answers your query.

Rachael, itison Customer Support, 17:26, 24/09/20

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Hi ,
Regarding your offer on a 2 night stay at the Carnoustie golf and spa hotel . Is there an option to add a 3rd party , namely our son ?
Thanks in advance

16:18, 21/09/20

Hi there,

Thanks for getting in touch!

I'm happy to let you know a max of 1 child is permitted with this voucher. Ages under 5 stay and dine for free when sharing with adults. Ages 5 – 11yrs stay free and meals are payable as taken, breakfast can be included for £5.50 per child, one additional child can be accommodated in an extra bed / cot.

I hope this helps!

Courtney, itison Customer Support, 17:18, 21/09/20

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Can the spa be used?

23:56, 25/09/20

Hi there,

Thanks for getting in touch!

I hope this helps!

Courtney, itison Customer Support, 09:50, 26/09/20

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Is it possible to book a round of golf through the hotel so we can play the morning after our overnight stay?
Thank you

Alison, 14:08, 27/09/20

Hi there,

Thanks for getting in touch!

To discuss the possibility and cost of adding golf to your booking, please contact the hotel directly and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 08:43, 28/09/20

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Another question.. Can I book one night stay with dinner voucher please?

Alison, 14:12, 27/09/20

Hi there,

Thanks for getting in touch!

I'm afraid the remaining 1 night voucher options don't include dinner, but you're welcome to contact the hotel directly to ask about the possibility and cost of adding this to your booking and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 08:43, 28/09/20

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Can I book a superior room for two nights

Maureen, 07:02, 28/09/20

Hi Maureen,

Thanks for getting in touch!

I'm afraid only standard rooms are available with our 2 night stay voucher, but you are welcome to contact the hotel directly to ask about the possibility and cost of extending a 1 night superior room stay and they'll be happy to advise.

I hope this helps!

Gillian, itison Customer Support, 08:41, 28/09/20

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Can we cancel the hotel booking with full refund

12:57, 04/10/20

Hi there,

Thanks for getting in touch!

For information about their Covid-19 cancellation policy, please contact Carnoustie directly and they'll be happy to discuss.

I hope this helps.

Gillian, itison Customer Support, 13:30, 04/10/20

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.

Aug - Sept options: Voucher is valid from Sun 16 Aug 2020 until Wed 30 Sept 2020, valid 7 days; subject to availability. Voucher must be booked by Wed 16 Sept 2020 (we don’t want you to miss out!).

Oct - Dec options: Voucher is valid from Thur 1 Oct 2020 until Wed 23 Dec 2020, valid 7 days; subject to availability. Voucher must be booked by Mon 23 Nov 2020 (we don’t want you to miss out!).

A supplementary charge of £10 is required for Friday stays and £20 required for Saturday stays; payable directly to hotel.

You risk forfeiting your voucher if you cancel within 72 hours of your booking.

Multiple voucher purchases permitted.

Multiple vouchers cannot be used on consecutive nights.

Check-in 3pm, late check-out 12noon.

Standard or superior double or twin room available.

Rooms can be upgraded for a supplementary charge per room per night: superior golf view £20, family room (2 double beds) £30, junior suite £60; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Dinner options: Includes £50 voucher to spend on food and drink. Voucher must be used in full, no change will be given. Vegetarian and gluten / wheat free options are available.

Free onsite parking available.

Max of 1 child permitted; under 5’s stay and dine for free when sharing with adults. Ages 5 – 11yrs stay free and meals are payable as taken, breakfast can be included for £5.50 per child, one additional child can be accommodated in an extra bed / cot. Upgrade to a Family Room to accommodate 2 adults and 2 children inc breakfast; subject to availability. Please discuss directly with hotel.

No pets permitted.

The pool and spa will be closed until at least 14th Sept pending Scottish Government approval to open.

Wheelchair access available.

Advance booking required.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

Carnoustie Golf & Spa Hotel
The Links, Carnoustie,
DD7 7JE
Website
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4* Carnoustie Golf & Spa Hotel getaway

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Overnight stay with breakfast & late check-out plus optional dinner and superior room upgrade or 2 night stay with dinner and breakfast at 4* Carnoustie Golf & Spa Hotel; enjoy striking views of the famous beach & golf course

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Questions and answers

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