The Links, Carnoustie, DD7 7JE
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Why is this a deal when you can get the same rate on Booking.com without any supplement for a Friday night?
Gareth, 09:10, 26/10/20
Hi Gareth,
Thanks for getting in touch.
I’m happy to help clear this up, as our prices are all checked before our deals go on sale.
Option 1 for this deal is for two people and includes:
Standard Room B&B, usually £128.00.
Late check out, usually £25.00.
This gives a top price of £153.00 and as our vouchers are £59.00, the saving is 61%
Our deal providers can offer their own promotions directly, and I’m afraid we don’t have much control over these. Where we can though, we will link to their website on our deal so you check their offers out before you buy.
I hope this helps!
Courtney, itison Customer Support, 10:17, 26/10/20
Hi, is it possible to get a deal on a round of golf also
as an added cost with this deal?
James, 20:51, 26/10/20
Hi there,
Thanks for getting in touch!
You're welcome to contact Carnoustie Golf & Spa Hotel directly to discuss the cost of adding golf to your stay.
I hope this helps!
Courtney, itison Customer Support, 08:18, 27/10/20
I am looking to buy x2 vouchers for me and my 3 friends.
We all live in different households.
What would happen if covid restrictions didn’t allow us to use the voucher before March?
Thanks
Gillian, 00:00, 01/11/20
Hi Gillian,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Carnoustie Golf & Spa Hotel directly and they'll be happy to discuss.
I hope this helps.
Jen, itison Customer Support, 10:46, 01/11/20
Does this voucher include use of the pool
11:20, 05/11/20
Hi there,
Thanks for getting in touch.
I can confirm the pool and spa will be open subject to current Government guidelines and additional charges apply; please discuss directly with the hotel.
I hope this helps.
Courtney, itison Customer Support, 12:44, 05/11/20
Hi, I purchased this voucher for my son and his wife who booked it for next weekend but looks like the hotel will be in tier 3. Could I get a refund or purchase a hotel in the same tier as us?
Sandra, 19:13, 10/11/20
Hi Sandra,
Thanks for getting in touch.
To discuss cancelling your voucher, please contact us directly by emailing support@itison.com and we'll do our best to advise.
I hope this helps!
Jen, itison Customer Support, 08:52, 11/11/20
Hi,
I would be looking to stay with 2 adults and 3
Kids. Aged 1, 2 and 9. Is that possible?
Amanda, 22:58, 02/12/20
Hi Amanda,
Thanks for getting in touch!
I'm afraid a maximum of 1 child can stay per voucher for this deal.
I hope this answers your question though!
Gillian, itison Customer Support, 07:52, 03/12/20
As you are in tier 3 at the moment,
If we book, what is the policy if we cannot use the voucher before the expiry date due to the current lockdown ?
Regards
Susan
Susan, 06:58, 04/12/20
Hi Susan,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy and tiers, please contact Carnoustie Golf & Spa Hotel directly and they'll be happy to discuss.
I hope this helps.
Jen, itison Customer Support, 10:01, 04/12/20
Will alcohol be allowed with the meal
Edith, 16:55, 15/12/20
Hi Edith,
Thanks for getting in touch!
For information about the Covid-19 restrictions impacting the hotel, please contact Carnoustie Golf & Spa Hotel directly and they'll be happy to discuss.
I hope this helps.
Rachael, itison Customer Support, 17:30, 15/12/20
my daughter has given me the option 1 voucher as a gift , i would prefer to stay for 2 nights which is option 3. Can i trade in this voucher and pay the difference so i can go for 2 nights
Carole Mutch
11:57, 29/12/20
Hi Carole,
Thanks for getting in touch!
I'm afraid we can't exchange vouchers between different options, but I'm happy to let you know your stay can be extended by a night for a supplementary charge; please discuss this directly with the hotel.
I hope this helps!
Wallis, itison Customer Support, 12:15, 29/12/20
I got a voucher in November expires 31st March , can that be extended to end of year ?
Kenny, 09:24, 02/02/21
Hi Kenny,
Thanks for getting in touch!
For help with an existing voucher, please drop us a line at support@itison.com directly and we'll do our best to lend a hand!
Gillian, itison Customer Support, 09:31, 02/02/21
How do you book this hotel while it is closed. I would like to check if my required dates are available.
11:27, 02/02/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking by email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 11:52, 02/02/21
If I buy a voucher for myself, can I use it as a gift. Same question visa versa, if I buy a gift voucher, can I use it myself !!
Christina, 12:24, 11/02/21
Hi Christina,
Thanks for getting in touch.
I can confirm once the voucher has been purchased, you can either give as a gift or use yourself.
I hope this helps!
Jen, itison Customer Support, 13:03, 11/02/21
Hi I have a voucher how do I redeem it as it’s sold out on your site ?
20:31, 18/01/22
Hi there,
Thanks for getting in touch!
When you ordered this deal you will have received a unique voucher with full instructions on how to make a booking.
If you're having trouble, please contact support@itison.com and provide us with your voucher code, and we'd be more than happy to help.
I hope this helps!
Fiona, itison Customer Support, 10:45, 19/01/22
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid from Sun 3 Oct 2021 until Thur 23 Dec 2021, 7 days; subject to availability.
Excludes 20 Nov 2021.
Voucher must be booked by Wed 24 Nov 2021 (we don’t want you to miss out!).
A supplementary charge of £10 is required for Friday stays and £20 required for Saturday stays; payable directly to hotel.
You risk forfeiting your voucher if you cancel within 72 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers cannot be used on consecutive nights.
Check-in 3pm, late check-out 12noon.
Options 1 & 3: Standard double or twin room available.
Option 2: Stay in a superior golf view room.
Rooms can be upgraded for a supplementary charge per room per night: superior golf view £20, family room (2 double beds) £30, junior suite £60; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Option 3: Includes £50 voucher to spend on food and drink. Voucher must be used in full, no change will be given. Vegetarian and gluten / wheat free options are available.
Free onsite parking available.
Max of 1 child permitted; under 5’s stay and dine for free when sharing with adults. Ages 5 – 11yrs stay free and meals are payable as taken, breakfast can be included for £5.50 per child, one additional child can be accommodated in an extra bed / cot. Upgrade to a Family Room to accommodate 2 adults and 2 children inc breakfast; subject to availability. Please discuss directly with hotel.
No pets permitted.
The pool and spa will be open subject to current Government guidelines and additional charges apply; please discuss directly with hotel.
Wheelchair access available.
Advance booking required.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.