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4* Edinburgh City Centre stay

10 Hill Place, EH8 9DS

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If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

Is this hotel dog friendly?

Pamela, 09:06, 24/04/19

Hi Pamela,

Thanks for getting in touch.

I can confirm no pets are permitted except guide dogs.

I hope this answers your question though.

Rachael, itison Customer Support, 09:20, 24/04/19

REPLY

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Is there parking ? Thanks

Linda, 09:59, 24/04/19

Hi Linda,

Thanks for getting in touch!

Ten Hill Place Hotel have advised there isn't on-site car parking. But, they work with the nearby NCP car park, roughly a 5-7 min walk away, who offer a discounted rate of £13 per night for hotel guests.

I hope this helps!

Courtney, itison Customer Support, 10:05, 24/04/19

REPLY

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looking for 3 rooms for 2 nights Mon & Tues 1st & 2nd July. Can I confirm availability before buying voucher because dates ar set in stone.

10:58, 24/04/19

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 11:46, 24/04/19

REPLY

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How can you check availability for this hotel and room upgrades

13:55, 24/04/19

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 14:02, 24/04/19

REPLY

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I have booked a voucher and there is no availability for dates required I wish to cancel voucher

Audrey, 10:45, 28/04/19

Hi Audrey,

Thanks for getting in touch!

If you need a refund, just let us know at [email protected] within 14 days of placing your order and we'll be happy to lend a hand.

I hope this helps!

Gillian, itison Customer Support, 09:59, 29/04/19

REPLY

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Do you have any availability for 2 night stay 7th - 8th June for 2 people double room

12:48, 29/04/19

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 12:57, 29/04/19

REPLY

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Why is this voucher not available on 10th of May?

Sophie, 09:16, 30/04/19

Hi Sophie,

Thanks for getting in touch.

All dates are subject to availability, but I'm sorry if your preferred date is now fully booked for itison vouchers. If this means your voucher is no longer suitable just contact [email protected] within 14 days of purchase for a full refund.

I hope this helps!

Courtney, itison Customer Support, 09:26, 30/04/19

REPLY

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I’m thinking of booking but want to check if there is availability on the 15th of June first ?

Anne, 18:29, 30/04/19

Hi Anne,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Courtney, itison Customer Support, 07:42, 01/05/19

REPLY

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Can you confirm which dates are available for the ten hill place deal ?

12:06, 17/05/19

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Jen, itison Customer Support, 12:26, 17/05/19

REPLY

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Hi do you have availability on Wednesday 10th 2 nights 2 rooms 4 adults ?
Thanks

Karen, 18:36, 17/05/19

Hi Karen,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Wallis, itison Customer Support, 09:38, 19/05/19

REPLY

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I am looking for a room on the 29th of June how can I check availability??

Deryn, 17:00, 20/05/19

Hi Deryn,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Gillian, itison Customer Support, 17:14, 20/05/19

REPLY

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When is the allocated time for to use this please?

Colette, 12:25, 22/05/19

Hi Colette,

Thanks for getting in touch!

I can confirm there are three options available with this deal.

Option 1 is valid until Sun 28 Jul 2019; Sun only; subject to availability.

Option 2 is valid until Sat 27 Jul 2019; valid Mon - Sat; subject to availability.

Option 3 is valid until Sat 27 Jul 2019; valid 7 days; subject to availability.

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Rachael, itison Customer Support, 12:42, 22/05/19

REPLY

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How quickly does voucher code appear-bought earlier and still waiting to book & clarify availability for required date.

Ann-Marie, 13:29, 04/06/19

Hi Ann-Marie,

Thanks for getting in touch - I'm sorry your vouchers haven't come through yet.

You can view all your vouchers by heading to https://www.itison.com/my/complete_orders.

I hope this helps!

Gillian, itison Customer Support, 13:40, 04/06/19

REPLY

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Can you do a sat and sun 22nd 23rd June

Karen, 09:05, 06/06/19

Hi Karen,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at suppor[email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Jen, itison Customer Support, 09:12, 06/06/19

REPLY

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Can I book this for Saturday 22 June

Susan, 15:29, 17/06/19

Hi Susan,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Gillian, itison Customer Support, 15:43, 17/06/19

REPLY

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How does it work with parking, do i have to phone the hotel and they arrange the NCP parking?

Robert, 16:20, 24/06/19

Hi Linda,

Thanks for getting in touch!

Ten Hill Place Hotel have advised there isn't on-site car parking. But, they work with the nearby NCP car park, roughly a 5-7 min walk away, who offer a discounted rate of £13 per night for hotel guests.

If you'd like to discuss this further you're welcome to contact Ten Hill Place Hotel directly, on 0131 662 2080, and they'll be happy to advise.

I hope this helps!

Courtney, itison Customer Support, 16:26, 24/06/19

REPLY

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How can I find out if the dates 16th till the 18 july are available

Robert, 16:27, 24/06/19

Hi Robert,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Wallis, itison Customer Support, 16:33, 24/06/19

REPLY

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Is this offer for two nights finished now . My partner loved it and I would love to take him back for his birthday in July . Thank you Mary Graham

Mary, 19:26, 09/07/19

Hi Mary,

Thanks for getting in touch.

I'm afraid this deal has ended, and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar voucher will pop up soon!

Rachael, itison Customer Support, 09:19, 10/07/19

REPLY

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

Sunday night stay for two including breakfast, a bottle of Prosecco on arrival and late check-out OR

Overnight stay (Mon - Sat) for two including breakfast, a bottle of Prosecco on arrival and late check-out OR

2 night stay for two including breakfast on both mornings, a bottle of Prosecco on arrival and late check-out 

Small print

Option 1: Voucher is valid from Sun 21 Apr 2019 until Sun 28 Jul 2019; Sun only; subject to availability. Excludes Mondays - Saturdays and 19 & 26 May 2019.

Option 2: Voucher is valid from Mon 22 Apr 2019 until Sat 27 Jul 2019; valid Mon - Sat; subject to availability. Excludes Sundays.

Option 3: Voucher is valid from Mon 22 Apr 2019 until Sat 27 Jul 2019; valid 7 days; subject to availability.

Option 2 & 3 : Excludes 20 Apr, 10, 19, 25 & 26 May, 8, 20 & 22 Jun & 3, 4, 10, 11 Jul 2019.

A supplementary charge of £30 is required for Friday and Saturday stays; payable directly to hotel.

Advance booking required. Voucher must be booked by Fri 12 Jul 2019 (we don’t want you to miss out!).

Online bookings only.

You risk forfeiting your voucher if you cancel within 7 days of your booking.

Multiple voucher purchases permitted. Max 3 per person.

Multiple vouchers can be used on consecutive nights; subject to availability.

Check-in 3pm, check-out 1pm.

Classic double room available.

Rooms can be upgraded for a supplementary charge per room per night: deluxe - £15, superior - £30, skyline city view - £50, skyline junior suite - £100; payable directly to hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Includes a bottle of Prosecco in room on arrival. Alcohol cannot be replaced with soft drinks.

Max of 1 child permitted. Cots are available on request free of charge; subject to availability. Max 1 rollaway bed available in upgraded rooms at a supplementary charge of £30 per night including breakfast on a request basis. Max age for roll-away bed is 14yrs.

No pets permitted except guide dogs.

Wheelchair access available. Please discuss directly with hotel.

 The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Ten Hill Place Hotel
  • 10 Hill Place,
    EH8 9DS
  • Tel: 0131 662 2080