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Hi
I wanted to but this as a present for my mum for Christmas can I do that or do you have to book straight away ?
14:04, 06/12/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal can be booked any time before Tuesday 3rd March 2020.
I hope this helps!
Gillian, itison Customer Support, 14:21, 06/12/19
sorry gillian, the question is a certain date only. will there be a full refund if the hotel is full? thank you for your prompt reply
17:10, 30/12/19
Hi there,
Thanks for getting back in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 17:29, 30/12/19
hello looking for friday 24 january 2020 one night only. if hotel cannot accommodate us, do we get a full refund?
17:07, 30/12/19
Hi there,
Thanks for getting in touch.
To check their availability before buying a voucher, please contact Hallmark Hotel directly on 01228 531951 and they'll be happy to discuss.
If you purchase your voucher and can't get your chosen dates just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 17:45, 30/12/19