23 Church Street, Cumbria, LA23 3DF
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Does the hotel cater for Gluten free guests?
19:20, 07/12/21
Hi there,
Thanks for getting in touch!
I'm afraid gluten free options sadly aren't available here.
I hope this answers your question though.
Gillian, itison Customer Support, 08:42, 08/12/21
Do you allow small well behaved dogs !! Only 1
18:31, 13/12/21
Hi there,
Thanks for getting in touch!
I can confirm a max of 1 dog is permitted at a supplementary charge of £20 per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:02, 14/12/21
Can you tell me cost for two nights and what i
Included. Thank you.
Anne Watson
22:12, 07/01/22
Hi Anne,
Thanks for getting in touch!
I can confirm there are two voucher options for two night stays.
1. £329.00 - 2 night stay for two in a deluxe room with 2 course dinner on the first night and full English breakfast each day
2.£559.00 - 2 night stay for two in a lake view room with 2 course dinner on the first night, Elemis spa treatment and full English breakfast each day.
I hope this helps!
Hannah, itison Customer Support, 08:02, 08/01/22
The terms and conditions state there are only supplements for stays on Friday and Saturday nights. Why are the hotel charging a £50 supplement for stays on Sundays to Thursdays?
20:02, 29/01/22
Hi there,
Thanks for getting in touch, although I'm sorry you've had some trouble making a booking.
I can confirm supplementary charges are only applicable on Friday and Saturdays, so if you haven't already, please contact support@itison.com and we can investigate this further for you.
I hope this helps in the meantime.
Laura, itison Customer Support, 12:27, 31/01/22
Trying to book this accomodation for Sunday 13th February but doesn't seem to allow me to select a date. It is slightly more expensive than voucher therefore don't want to put card details in. Hopefully you can advise. Many Thanks.
12:36, 30/01/22
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.
Once you have purchased your voucher, you'll then receive a unique voucher with full instructions on how to make a booking.
I hope this helps!
Laura, itison Customer Support, 12:13, 31/01/22
How much is the two night deal please?
Kirsten, 16:39, 30/01/22
Hi Kirsten,
Thanks for getting in touch!
I can confirm there are two voucher options for two night stays.
1. £329.00 - 2 night stay for two in a deluxe room with 2 course dinner on the first night and full English breakfast each day
2. £559.00 - 2 night stay for two in a lake view room with 2 course dinner on the first night, Elemis spa treatment and full English breakfast each day.
I hope this helps!
Fiona, itison Customer Support, 12:06, 31/01/22
How can I find out if the night I want is available I’m looking to book for Sunday 8th May just for 1 night
Kellie, 07:58, 14/02/22
Hi Kellie,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Macdonald Old England Hotel & Spa directly on 0344 879 9144 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:33, 14/02/22
It says 1 hour use of leisure facilities. Is that for all booking options? And is it 1 hour per day?
14:34, 14/02/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this deal includes one hour of leisure access per day.
I hope this helps!
Wallis, itison Customer Support, 17:07, 14/02/22
Is the macondalk hotel in Lake District dog friendly
14:07, 24/02/22
Hi there,
Thanks for getting in touch!
I can confirm a max of 1 dog is permitted at Macdonald Old England Hotel & Spa at a supplementary charge of £20 per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 16:19, 24/02/22
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Voucher is valid until Thu 31 Mar 2022, 7 days; subject to availability.
Excludes 23 Dec 2021 - 2 Jan 2022.
A supplementary charge of £50 is required for Friday stays and £80 for Saturday stays; payable directly to hotel.
Voucher must be booked by Thu 17 Mar 2022 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 24 hours of your booking.
Multiple voucher purchases permitted.
Multiple vouchers cannot be used on consecutive nights.
Check-in 4pm, check-out 11am.
Options 1-3: Deluxe double or twin room. Rooms can be upgraded to a super deluxe room with lake view for a supplementary charge; payable directly to hotel.
Option 4: Super deluxe double with lake views.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Dinner options: Includes 2 courses from the market menu; subject to change. A supplementary charge is required per person for the following: ribeye £8, sirloin £9; payable directly to restaurant. Vegetarian options are available. Please advise hotel when booking. 2 night stays: dinner is on the first night only.
Option 4: Includes 25 min treatment each choosing from the following: superfood pro radiance facial, freestyle deep tissue massage, cleansing salt scrub or best foot forward. Over 16s only. Treatment is not suitable during pregnancy/breastfeeding or for cancer sufferers/those in remission.
Includes 1 hours use of leisure facilities.
Max of 2 children permitted; children are classed as ages 12 and under are free of charge including breakfast; please discuss directly with hotel.
Max of 1 dog permitted at a supplementary charge of £20 per night; payable direct.
Car parking is available for a supplementary charge of £20 per night; payable direct.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.