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Availability of Norwood hall as only want to stay certain dates. Particularly 16 or 17 or 18 July
Catrina, 08:42, 06/07/20
Hi Catrina,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 11:31, 06/07/20
I want to stay 2 nights bed, breakfast & dinner but it says can’t
book consecutive nights???
19:26, 26/07/20
Hi there,
Thanks for getting in touch!
I can confirm two vouchers cannot be used to book 2 consecutive nights but your stay can be extended for a supplementary to be discussed with and paid directly to the hotel.
I hope this helps!
Jen, itison Customer Support, 08:56, 27/07/20
Morning - we are interested in this deal with 2 voucher codes. Wouid that be ok for this week wed 29th - 31st July- 2 night stsy
stewart, 12:02, 27/07/20
Or can we only use 1 gift card voucher per 2 night stay ?
stewart, 12:06, 27/07/20
Hi Stewart,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 12:25, 27/07/20
If i buy the voucher who do I contact re availability on Wednesday 29th - 2 days time ?
stewart, 12:40, 27/07/20
Hi Stewart,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 13:10, 27/07/20
Hello, In the present circumstances is this a refundable voucher?
13:42, 04/08/20
Hi there,
Thanks for getting in touch!
I’m happy to let you know we do offer a full refund on unused vouchers within 14 days of their purchase.
I hope this helps!
Wallis, itison Customer Support, 14:20, 04/08/20
How much to add evening meal on?
Mike, 16:25, 20/09/20
Hi Mike,
Thanks for getting in touch!
I can confirm voucher option 2 is £109 instead of £319 for an overnight stay for two with breakfast and a 3-course dinner in the 2 AA Rosette-awarded restaurant at 4* Macdonald Norwood Hall Hotel.
I hope this helps!
Rachael, itison Customer Support, 09:49, 21/09/20