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Hi, I would like to check if it is okay for two adults and a child (6 years old) to stay in the hotel with this offer? Thanks.
23:14, 13/10/19
Hi there,
Thanks for getting in touch!
I'm happy to let you know one child can stay per voucher, with children aged 3–14 requiring a supplement of £30 for an extra bed, payable directly to the hotel. Family rooms also require a supplement - please discuss rates and availability directly with the hotel - and meals should be paid for as taken.
I hope this helps!
Gillian, itison Customer Support, 09:23, 14/10/19
How much for 2 nights?
Gerald, 11:30, 16/10/19
Hi Gerald,
Thanks for getting in touch!
Our vouchers are valid for an overnight stay only, but your stay can be extended by a night for a supplementary charge; please discuss and pay directly with the hotel.
I hope this helps!
Courtney, itison Customer Support, 11:42, 16/10/19
Can I use a voucher for spa day and a voucher for hotel stay thank you.
Karen, 17:44, 21/10/19
Hi Karen,
Thanks or getting in touch!
Vouchers are not valid with any other offers, but you're welcome to contact Malmaison Aberdeen directly, on 01224 507097, to discuss this further.
I hope this helps!
Courtney, itison Customer Support, 09:18, 22/10/19
How do you go about booking the night away with the voucher? Am I able to book it on the Malmaison website or do I need to phone them up?
23:47, 16/11/19
Hi there,
Thanks for getting in touch!
You can book your stay online after you purchase a voucher.
I hope this helps!
Gillian, itison Customer Support, 09:15, 17/11/19
Is the hotel dog friendly?
06:43, 17/12/19
Hi there,
Thanks for getting in touch!
I'm afraid dogs aren't permitted at this hotel.
I hope this answers your question though.
Gillian, itison Customer Support, 09:38, 17/12/19
Is there parking at the hotel?
William, 17:05, 13/01/20
Hi William,
Thanks for getting in touch!
I'm happy to let you know free parking is available at this hotel.
I hope this helps!
Gillian, itison Customer Support, 17:34, 13/01/20
Hi
If the restaurant is closed ... how does that affect breakfast and or dinner bookings
Obliged
20:29, 13/01/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know breakfast and dinner will both be served in the bar area during this time. We'd also recommend you book your table for dinner as early as possible, as there will be a wee bit less space here than in the restaurant.
I hope this helps!
Gillian, itison Customer Support, 09:19, 14/01/20