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4* Newcastle City Centre stay

Neville Street, NE1 5DF


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If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

Hi, how does the offer work in terms of redeeming the offer? Do I buy the deal and receive a code to use on the hotel’s website? The small print indicates there are limited numbers per day so I don’t want to hold the hotel booking by credit card and the find out at check out they’ve already reached the itison limit for the day!

Shelley, 09:24, 03/01/20

Hi Shelley,

Thanks for getting in touch!

Once you've bought this voucher you'll be able to arrange a booking through an online booking system. These rooms can't be held by credit card.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this answers your question.

Courtney, itison Customer Support, 10:03, 03/01/20


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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • 1 or 2 night stay for two in a deluxe room with cocktail on arrival and breakfast

Small print

Voucher is valid from Thur 2 Jan 2020 until Wed 30 Sep 2020, valid 7 days; subject to availability.

Excludes 14 - 16 Feb 2020.

Advance booking required. Voucher must be booked by Wed 16 Sep 2020 (we don’t want you to miss out!).

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Online bookings only. 

Multiple voucher purchases permitted. Multiple vouchers cannot be used on consecutive nights.

Check-in 3pm, check out 11am.

Deluxe double or twin room available.

Stay can be extended by a night for a supplementary charge; please arrange and pay hotel directly.

Includes a cocktail each on arrival; alcohol can be replaced with a soft drink or mocktail.

Car parking is limited and allocated on first come first served basis; other local car parks are nearby.

Max of 1 child permitted on a z-bed for a supplementary charge of £15; payable directly to hotel.

No pets permitted.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • The County Hotel
  • Neville Street,
    NE1 5DF
  • Tel: 0191 731 6670
  • Website