1 or 2 night stay for two in a Garden View room including breakfast, late check-out and optional AA rosette dinner at the 4* Stonefield Castle, Loch Fyne; surrounded by rich scenery and beautiful countryside
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Yes but could multiple vouchers be used commencing 30 September as the deal ends on that date?
ALAN, 09:35, 31/07/20
Thanks for getting back in touch.
I'm sorry for any confusion here, but I'm afraid this voucher can only be used until Wednesday 20th September 2020.
I hope this clears things up.
Gillian, itison Customer Support, 09:50, 31/07/20
I don't understand why you are referring to the 20th of September now, which is a Sunday anyway when your website says "Voucher is valid from Fri 10 Jul 2020 until Wed 30 Sep 2020".
Let me repeat the question: can I use the voucher or a series of vouchers for a 2 or 3 night stay beginning on 30 September 2020?
ALAN, 08:05, 01/08/20
Thanks for getting back in touch.
I'm sorry for any confusion caused here, but I can confirm this deal can be used until and including the 30th of September; subject to availability. Please note additional vouchers could not be used after this date.
is there a problem with your website I cant purchase a voucher for this offer, its at the payment part, tried using a different card but saying bank details declined. Checked both accounts no problem at my end?
Thanks for getting in touch!
I'm sorry you had some trouble completing your order, but I can see you've since been able to purchase a voucher.
If I can lend a hand with anything else, just let me know!
Overnight stay for two in an upgraded Garden view room with breakfast and late check-out OR
Overnight stay for two in an upgraded Garden view room with dinner, breakfast and late check-out OR
2 night break for two in an upgraded Garden view room with dinner one night, breakfast and late check-out
Voucher is valid from Fri 10 Jul 2020 until Wed 30 Sep 2020, 7 days; subject to availability.
A supplementary charge of £20prpn is required for Friday stays and £30prpn for Saturday stays; payable directly to hotel.
Advance booking required. Voucher must be booked by by Mon 31 Aug 2020 (we don’t want you to miss out!).
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 3pm, late check-out 12noon.
Double or twin garden view room available.
Rooms can be upgraded for a supplementary charge per room per night: loch view £20, deluxe double £30 or principle room £50; payable directly to hotel; subject to availability.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel; subject to availability.
Dinner option includes a £50 voucher towards food and drink on any menu or bar menu in the hotel. Vegetarian, gluten / wheat and dairy free options are available; please advise hotel at time of booking. 2 night stay dinner is on one night only.
Free onsite parking available.
Max of 1 child aged 12yrs and under permitted for a supplementary charge of £19 per room per night inc breakfast, additional meals payable as taken; payable directly to hotel.
Max of 2 pets are permitted at a supplementary charge of £10 per stay; please discuss when booking; payable directly to hotel.
Wheelchair access available.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
Vouchers must be printed for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.