Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Which dates can this deal be used?
11:17, 23/11/17
Hi there,
Thanks for getting in touch!
I'm happy to let you know this offer is valid from Tuesday 2nd January 2018 until Saturday 31st March 2018, subject to availability.
Voucher option 1 is valid Sunday - Friday but excludes Saturdays, and voucher option 2 is valid 7 days a week. Both options exclude 18th - 20th January and 14th - 18th February 2018.
I hope this helps!
Ruth, itison Customer Support, 11:41, 23/11/17
My husband has a mobility disorder he does not need a wheelchair but woukd need a walk in shower and either no stairs or very fee stairs to the room Can this be provided with this offer?
Pauline, 23:51, 15/01/18
Hi Pauline,
Thanks for getting in touch!
To discuss your husband's specific requirements, you're welcome to give Knockinaam Lodge a wee call on 01776 810471 and they'll be happy to advise further.
I hope this helps!
Ruth, itison Customer Support, 09:52, 16/01/18
Is there availability on the 23rd and 24th February 2018 for a two night stay?
Joyce, 16:54, 14/02/18
Hi Joyce,
Thanks for getting in touch!
I'm happy to let you know these dates aren't excluded from our offer, but all bookings are subject to availability.
If you'd like to check specific availability before you buy your voucher, you're welcome to give Knockinaam Lodge a wee call on 01776 810471 and they'll be happy to look at this for you.
I hope this helps!
Ruth, itison Customer Support, 17:07, 14/02/18