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Would like to brink my dog do you have ground floor rooms and how do I book the dog on your booking form
09:52, 01/06/21
Hi there,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay for a supplement of £10 per pet per night; payable directly to the hotel. Please advise the hotel when booking.
I hope this helps!
Wallis, itison Customer Support, 10:32, 01/06/21
On your site it does not give you the option to advise the hotel .
12:27, 02/06/21
On your site it does not give you the option to advise the hotel .
12:27, 02/06/21
Hi there,
Thanks for getting back in touch.
After purchasing your voucher and making your booking directly with The Waterside Hotel Peterhead, just let them know you are looking to add your dog and have a ground floor room.
I hope this helps!
Jen, itison Customer Support, 12:40, 02/06/21
Would like stay for two nights but when you go to book it does not give you the opportunity to pick a date all it wants is your details and card detail .I would like to see dates available before completing my card details
12:25, 02/06/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 12:39, 02/06/21
Is this deal available the first week of August
dorothy, 20:41, 05/06/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 10:02, 07/06/21
Hi I purchased two night stay in waterside hotel in Peterhead. But when I try to book through the hotels website i am unable to do it. It shows error when I put the voucher code. The phone number given does not work
How can I book
18:10, 30/06/21
Hi there,
Thanks for getting in touch!
To discuss a voucher you've purchased, please contact our team at support@itison.com and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:14, 01/07/21
Hi is it dog friendly?
Stuart, 02:27, 11/09/21
Hi Stuart,
Thanks for getting in touch!
I can confirm a max of 2 pets are permitted at a supplementary charge of £10 per pet per night; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 09:36, 13/09/21