Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
What if you have more Than one child? It’s a bit restrictive for families.
07:37, 06/12/19
Hi there,
Thanks for getting in touch!
I'm afraid for this deal a maximum of 1 child can stay per voucher - we do have lots of other deals where more than 1 child can stay though, so hopefully another more suitable deal pops up soon!
Gillian, itison Customer Support, 09:23, 06/12/19
Are you in a chalet with a hot tub?
Aileen, 08:16, 06/12/19
Hi there,
Thanks for getting in touch!
This voucher is for a room in the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:23, 06/12/19
Hi can I check if the voucher can be used on a Friday or Saturday?
Pamela, 10:24, 21/12/19
Hi Pamela,
Thanks for getting in touch!
I can confirm this voucher excludes Friday and Saturday stays.
I hope this helps though!
Jen, itison Customer Support, 18:01, 21/12/19
Hi,
Can you please confirm if dogs are allowed to stay or is that only in the lodges?
Thanks,
Nicola
19:29, 22/12/19
Hi Nicola,
Thanks for getting in touch!
I'm happy to let you know up to 1 dog can stay for a supplement of £5 per night; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 09:31, 23/12/19
Are you able to take the dog into the restaurant ?
Lynn, 15:39, 29/01/20
Hi Lynn,
Thanks for getting in touch!
To check if you're able to bring your dog to the restaurant, please contact Drimsynie Estate Hotel directly and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 15:59, 29/01/20
Can a lodge be booked in this offer
Diane, 11:57, 02/02/20
Hi Diane,
Thanks for getting in touch!
I'm afraid this deal is valid for a room in the hotel, but you can view our lodge deal for Drimsynie Estate by heading to https://www.itison.com/Glasgow/deals/hot-tub-lodge-stay-choice-of-2-locations.
I hope this helps!
Gillian, itison Customer Support, 12:09, 02/02/20