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Are there any family rooms?
16:17, 19/12/19
Hi there,
Thanks for getting in touch!
This offer includes a double or twin Tripster room, and rooms can be upgraded to a Deluxe room for a supplementary charge per room per night. If you'd like to discuss alternative room types please discuss this directly with the hotel.
I hope this helps!
Courtney, itison Customer Support, 16:47, 19/12/19
How do I use this voucher to book a room at the hotel once I've bought it? And is the voucher valid for stay any day of the week at the hotel?
22:54, 08/01/20
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 09:23, 09/01/20
Do I make the booking through your site or through the hotel's website?
12:19, 09/01/20
Hi there,
Thanks for getting in touch!
Once you've bought this deal you'll receive a unique voucher with full booking instructions.
I hope this helps!
Courtney, itison Customer Support, 12:24, 09/01/20
How far is the hotel from Manchester Arena?
Anne, 06:58, 12/02/20
Hi Anne,
Thanks for getting in touch!
You're welcome to view more information about this hotels location by heading to https://the.niu.de/loom
I hope this helps!
Rachael, itison Customer Support, 09:19, 12/02/20