Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
Are the burgers gluten-free?
Thanks
Gavin, 07:35, 30/10/19
Hi Gavin,
Thanks for getting in touch!
For the ultimate gourmet burger selection, the burgers are 100% steak. For more information about allergens, please contact Donald Russell directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:30, 30/10/19
What is the weight of the steaks please
Yvonne, 08:03, 30/10/19
Hi Yvonne,
Thanks for getting in touch!
You can see more info about each pack by heading to:
Ultimate gourmet burger selection: https://www.donaldrussell.com/ultimate-gourmet-burger-selection-d2904.html
Premium steak supper: https://www.donaldrussell.com/premium-steak-supper-selection-d3299.html
Premium steak and burger selection: https://www.donaldrussell.com/premium-steak-and-burger-selection.html
I hope this helps!
Gillian, itison Customer Support, 09:27, 30/10/19
Is the offer available to existing Donald Russell customers
Diana, 22:22, 31/10/19
Hi Diana,
Thanks for getting in touch!
I can confirm our vouchers cannot be used in conjunction with any other offer.
I hope this helps!
Jen, itison Customer Support, 10:19, 01/11/19
It states these are delivered frozen do they come in a cooler? Would they have to be immediately put into the freezer if not how long would it be safe until having to put into a freezer
Emma, 10:18, 06/11/19
Hi Emma,
Thanks for getting in touch!
You're welcome to view more information about Donald Russell Delivery by heading to https://www.donaldrussell.com/delivery-policy. If you need any further delivery information you're welcome to contact Donald Russell directly and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 10:32, 06/11/19
Where are you Perth? Dundee? WHERE
Anne, 13:51, 19/11/19
Hi Anne,
Thanks for getting in touch!
This deal is for home delivery to a UK mainland address.
I hope this helps!
Gillian, itison Customer Support, 13:54, 19/11/19