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I bought 2 vouchers and it clearly states :-
Vegetarian, vegan, halal, dairy / gluten / wheat free options are available but they are unable to supply - gluten & dairy free options can I get a refund?
Allyson, 09:49, 21/10/21
Hi Allyson,
Thanks for getting in touch!
I'm sorry to hear but to discuss a voucher already purchased, please email our Customer Support team at support@itison.com and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 11:27, 21/10/21