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how does the current covid situation effect this deal?
amie, 09:50, 29/01/21
Hi Amie,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact Glamping at Culdees Castle directly on 07586 726108 and they'll be happy to discuss.
You can also view our Covid-19 Guarantee by visiting https://www.itison.com/guarantee.
I hope this helps.
Courtney, itison Customer Support, 10:27, 29/01/21
great thank you,
is there fridges in the cabins, and is the set up and wood for hottub included for all nights purchased?
amie, 17:22, 29/01/21
great thank you,
is there fridges in the cabins, and is the set up and wood for hottub included for all nights purchased?
amie, 17:22, 29/01/21
Hi Amie,
Thanks for getting in touch!
For more information about the accommodation itself, please contact Glamping at Culdees Castle directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:59, 01/02/21
How can this possibly be near the NC500 route, which doesn’t go any further south than Inverness-at least 120 miles further north?
Iain, 11:06, 29/01/21
Hi Iain,
Thanks for getting in touch!
We really appreciate your feedback and do understand this offer could only be used en route to the NC500, rather than during it.
We've removed this line from our advert to avoid any confusion.
Thanks again for pointing this out!
Courtney, itison Customer Support, 15:57, 29/01/21
Do the glamping pods have shower/toilet facilities in them?
Linda, 13:11, 29/01/21
Hi Linda,
Thanks for getting in touch!
I'm happy to confirm each of the cabins has their own toilet and shower facilities.
I hope this helps!
Courtney, itison Customer Support, 15:55, 29/01/21
Do you have to pay extra for the hot tub with this deal?
Angela, 15:38, 29/01/21
Hi Angela,
Thanks for getting in touch!
I'm happy to confirm the hot tub is included with this offer, and doesn't incur additional charges.
I hope this helps!
Courtney, itison Customer Support, 15:53, 29/01/21
Can you tell me if you have any availability for 11/06/21
Thanks
LYNDA MCLAUGHLIN
LYNDA, 21:12, 29/01/21
Hi Lynda,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Glamping at Culdees Castle directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:04, 01/02/21
Hi there, I’m really wanting to book this but due to covid restrictions what would happen if we were aloud to book for this year due to covid restrictions and the voucher ran out what would happen?
23:21, 29/01/21
Hi there,
Thanks for getting in touch.
You can find out more about our Covid-19 guarantee by heading to https://www.itison.com/guarantee.
I hope this helps.
Gillian, itison Customer Support, 09:01, 01/02/21
great thank you,
is there fridges in the cabins, and is the set up and wood for hottub included for all nights purchased?
amie, 10:52, 30/01/21
Hi Amie,
Thanks for getting in touch!
For more information about the accommodation itself, please contact Glamping at Culdees Castle directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:59, 01/02/21
Wondering if/when this will go back on sale? Thanks
Gavin, 20:17, 30/01/21
Hi Gavin,
Thanks for getting in touch!
I'm afraid this deal has now sold out and we're unable to sell any more vouchers at the moment but, fingers crossed, another similar deal will hopefully pop up soon!
Gillian, itison Customer Support, 09:02, 01/02/21
Hi, we have just purchased this deal. Can you advise if the hot tub and barbecue are included in the offer?
Thanks
Julie
Julie, 23:59, 30/01/21
Hi Julie,
Thanks for getting in touch!
I'm happy to confirm the hot tub and use of the firepit (for one night only) are both included with this offer.
I hope this helps!
Gillian, itison Customer Support, 09:06, 01/02/21