Ask us a question
If you have any questions about itison, try visiting our
Help Centre to see if we can answer
them for you.
Still need an answer? Please sign up or sign in to ask a question.
What is the cost of postage and packing
08:11, 03/01/20
Hi there,
Thanks for getting in touch!
I can confirm P&P is £5.95 per order, mainland UK delivery only, max delivery is 10 days. Please note, an additional fee applies if you choose Saturday delivery.
I hope this helps!
Rachael, itison Customer Support, 09:52, 03/01/20
Is this a 1 month only deal what price for subsequent months
Margaret, 15:32, 25/01/20
Hi Margaret,
Thanks for getting in touch.
I can confirm this deal is valid for either a 20 or 28 day meal plan with Diet Chef, and if you wish to continue after this time, you're welcome to visit https://www.dietchef.co.uk/ directly.
I hope this helps!
Gillian, itison Customer Support, 15:39, 25/01/20
I am allergic to pecans and walnuts, can only items without those ingredients be picked for me in this offer?
Helen, 20:34, 27/01/20
Hi Helen,
Thanks for getting in touch!
To discuss specific dietary requirements, we'd recommend that you contact Diet Chef directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:33, 28/01/20
hi, its not dietary requirements i just want to know on your site where i pick my food is it after i pay? thanks
Caroline, 11:24, 17/02/20
Hi Caroline,
Thanks for getting in touch!
I can confirm you'll be able to choose to ‘edit meals’ and customise exactly what you want to receive or leave to receive the pre-picked meals after purchase.
I hope this helps!
Rachael, itison Customer Support, 11:42, 17/02/20
hi, in respect of the diet chef plan where does it give you the option to pick your foods is it after you pay or before as i cannot see before thanks
Caroline, 11:23, 17/02/20
Hi Caroline,
Thanks for getting in touch!
I can confirm you'll be able to choose to ‘edit meals’ and customise exactly what you want to receive or leave to receive the pre-picked meals after purchase.
I hope this helps!
Rachael, itison Customer Support, 11:41, 17/02/20
Do you have to live in Scotland to buy this hamper?
Megan, 08:53, 25/03/20
Hi Megan,
Thanks for getting in touch!
I'm happy to let you know this deal can be delivered all over the mainland UK.
I hope this helps!
Gillian, itison Customer Support, 09:07, 25/03/20