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I would like to get this for my granddaughter's birthday in June, but will the subscription start when I order, or when she redeems the voucher?
23:15, 11/04/20
Hi there,
Thanks for getting in touch!
I'm happy to let you know your subscription will begin when your voucher is redeemed.
I hope this helps!
Gillian, itison Customer Support, 10:50, 13/04/20
Hi. Is the person who buys or receives this expected to continue the subscription after the first month? Thanks Shona
15:58, 06/05/20
Hi there,
Thanks for getting in touch.
I can confirm you will have to enter your card details at checkout. Your card will be charged for future orders if subscription is not cancelled. Subscription can be cancelled at any time by emailing hello@fellowcreatures.co.uk. Cancel 2 working days before the billing period ends to ensure you are not charged.
I hope this helps!
Jen, itison Customer Support, 17:26, 06/05/20
what is May's Box?
Anne, 20:47, 11/05/20
Hi Anne,
Thanks for getting in touch.
I can confirm each months box includes 3 x 70g vegan chocolate bars.
I hope this helps!
Jen, itison Customer Support, 11:08, 12/05/20
NO NOT REALLY
April's box will include Creamy Milkless Chocolate, Creamy Hazelnut Chocolate and Salted Caramel Chocolate.
So what flavours is May? or is it the same as Aprils?
Anne, 14:08, 12/05/20
Hi Anne,
Thanks for getting in touch!
I can confirm the flavours of chocolate change each month, but you can check each month's flavours on the Fellow Creatures website.
I hope this helps!
Gillian, itison Customer Support, 14:30, 12/05/20
Do your products contain soya?
Thanks
18:18, 15/05/20
Hi there,
Thanks for getting in touch!
I can confirm these products are free from soya.
I hope this helps!
Rachael, itison Customer Support, 11:03, 18/05/20