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4* Seafront getaway, Nairn

63 Seabank Road, Nairn, IV12 4HD

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1 or 3 night stay for two with a bottle of Prosecco on arrival and breakfast each morning at 4* Golf View Hotel & Spa, Nairn; with beautiful sea views and valid 7 days until December - save up to 54%

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Questions and answers

Hi if we purchase a 3 day voucher do we then contact hotel to book dates? I asked hotel and they said we have to book dates via ItIson so I’m a bit confused how we do this.

Thanks

Lorraine, 09:24, 31/07/20

Hi Lorraine,

Thanks for getting in touch.

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Gillian, itison Customer Support, 09:37, 31/07/20

Hi thank you for clearing up my concerns, will purchase voucher.

Regards
Lorraine

Lorraine, 12:40, 31/07/20

Reply

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Hello there,

Hope you well. I did send you guys email regarding this voucher. I bought 3 Vouchers in total and 2 of them as a gift. I booked 2 for this Sunday but I couldn’t book the third one. Please can you look into it, as still waiting for reply as Sunday is approaching soon so we have to do some other arrangements if we will be not able to use the third voucher on Sunday.

Thank you very much for your help.

Peter, 19:57, 04/08/20

Hi Peter,

Thanks for getting in touch, although I'm sorry you're having trouble.

I've sent you a wee email directly.

I hope this helps in the meantime!

Gillian, itison Customer Support, 09:24, 05/08/20

Thank you Gillian for your quick reply. Please can you fully refund the vouchers as soon as possible today so I can book different hotel, as our date was not available for all vouchers?

Thank you very much and have a great day.

Peter, 07:43, 06/08/20

Hi Peter,

Thanks for getting back in touch!

I've sent you a wee email directly now, to confirm.

I hope this helps!

Gillian, itison Customer Support, 10:02, 06/08/20

Reply

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I have just purchased a voucher for a 3 night stay in Golf View Hotel Nairn.
When will I receive my voucher in order that I can make a booking?
Oct-Dec

11:34, 09/08/20

Hi there,

Thanks for getting in touch!

You'll be able to check availability and make a booking immediately after buying a voucher, but I'd recommend checking your spam or junk folders, just in case it gets filtered there.

If you can't book for your preferred date, just let us know at [email protected] within 14 days of purchase, and we'll be happy to issue a refund.

I hope this helps!

Gillian, itison Customer Support, 10:15, 10/08/20

Reply

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If I book the dinner for £20 at Golf spa hotel in Nairn, is it a restricted menu or full menu choice.

Regards

Pauline

19:23, 14/08/20

Hi Pauline,

Thanks for getting in touch!

I can confirm an upgrade to include dinner is possible but to discuss the menu available, you're welcome to contact the hotel directly by calling 01667 452301 and they'll be happy to advise.

I hope this helps!

Jen, itison Customer Support, 13:09, 15/08/20

Reply

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Can you advise what the cancellation policy is if we are unable to cancel due to restrictions/advice?

21:36, 14/08/20

Hi there,

Thanks for getting in touch!

I can confirm you risk forfeiting your voucher if you cancel within 48 hours of your booking but if you have any trouble with your voucher, you're welcome to contact us directly by emailing [email protected] as early as possible and we'll do our best to advise.

I hope this helps!

Jen, itison Customer Support, 14:36, 15/08/20

Reply

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Hi. Is there availability for this weekend please sat 22 staying 2 nights? Just looking for a, last minute break but don't want to book voucher unless dates available. Thanks
Katrina

Katrina, 09:58, 18/08/20

Hi Katrina,

Thanks for getting in touch!

You'll be able to check availability and make a booking online immediately after buying your voucher.

If you can't book your preferred date, just let us know at [email protected] within 14 days of placing your order and we'll be happy to issue a full refund.

I hope this helps!

Wallis, itison Customer Support, 10:40, 18/08/20

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My child is 15, how to I add to stay?

lorraine, 21:34, 18/08/20

Hi Lorraine,

Thanks for getting in touch!

I can confirm a max of 2 children are permitted; under 3 years are free of charge and ages 3 - 12 require a supplementary charge of £20 per child per night; please pay directly with the hotel. You're also welcome to contact them on 01667 452301
if you'd like to discuss the possibility of adding your 15-year-old on.

I hope this helps!

Rachael, itison Customer Support, 08:20, 19/08/20

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Hiya, 2 things... if booking, is it poss to get twin rooms instead of doubles?
Also, is it an option to add golf or that not connected to the hotel?

ta

Stephen, 18:49, 10/09/20

ignore first question - sorry - just saw answer in main copy.

Stephen, 19:42, 10/09/20

Hi Stephen,

Thanks for getting in touch!

I can confirm a standard double or twin room is available with this offer.

Golf isn't included with this offer, but you're welcome to contact Golf View Hotel & Spa directly to discuss the possibility and cost of adding golf to your stay.

I hope this helps!

Courtney, itison Customer Support, 09:12, 11/09/20

Reply

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Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • 1 or 3 night stay for two with breakfast each morning and a glass of Prosecco on arrival

  • Choice of dates:
    - Aug - Sept
    - Oct - Dec

Small print

Aug to Sept options:

Voucher is valid from Sat 1 Aug 2020 until Wed 30 Sept 2020, valid 7 days; subject to availability.

Excludes 14 - 15 Aug and 20 - 21 Sept 2020. 

Advance booking required. Voucher must be booked by Wed 16 Sept 2020 (we don’t want you to miss out!).

Oct to Dec options: 

Voucher is valid from Thur 1 Oct 2020 until Tue 29 Dec 2020, valid 7 days; subject to availability.

Excludes 24 - 26 Dec 2020. 

Advance booking required. Voucher must be booked by Tue 15 Dec 2020 (we don’t want you to miss out!).

Online bookings only.

You risk forfeiting your voucher if you cancel within 48 hours of your booking.

Multiple voucher purchases permitted.

Multiple vouchers cannot be used on consecutive nights.

Check-in 3pm, check-out 11am.

Standard double or twin room available.

Rooms can be upgraded to a seaview room for a supplementary charge of £60 per room per night; please discuss directly with hotel.

Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.

Includes a bottle of Prosecco on arrival; alcohol cannot be replaced with a soft drink.

35% discount is available off pre-booked spa treatments; subject to availability. Please discuss and pay directly to hotel.

Upgrade to include dinner for a supplementary charge of £20 per person per night; please discuss and pay directly to hotel.

Max of 2 children permitted; under 3 years are free of charge and ages 3 - 12 require a supplementary charge of £20 per child per night; please pay directly with hotel. 

Max of 2 pets are permitted at a supplementary charge of £12 per dog per night; payable directly to hotel.

Wheelchair access available.

The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.

The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.

Vouchers can be presented on mobile device or printed for redemption; please show your voucher on arrival.

Voucher is not exchangeable for cash or valid with any other offers.

Images used for illustrative purposes only.

  • Golf View Hotel & Spa
  • 63 Seabank Road, Nairn,
    IV12 4HD
  • Tel: 01667 452301
  • Website

4* Seafront getaway, Nairn

from £129