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Hi there how do we check availability and book a date? X
Nicky, 13:22, 10/07/20
Hi Nicky,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Hotel Indigo Edinburgh directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 13:49, 10/07/20
Is this hotel available on 21st august
Laura, 16:43, 05/08/20
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Hotel Indigo Edinburgh directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 16:58, 05/08/20
Is it okay to take my 16 year old daughter for this deal.
Gillian, 11:11, 19/07/20
Hi Gillian,
Thanks for getting in touch!
You're welcome to contact Hotel Indigo directly, and they'll be happy to advise on whether a 16 year old could attend as part of this deal.
I hope this helps!
Gillian, itison Customer Support, 10:55, 20/07/20
5pm have the same deal with same price but they offer late check out at 12noon instead of 11am. Can you match this? Regards Kate
Kathleen, 13:20, 22/07/20
Hi Kathleen,
Thanks for getting in touch.
I'm afraid the checkout time can't be altered for this deal.
I hope this answers your query though.
Rachael, itison Customer Support, 14:14, 22/07/20
Can’t get through to the indigo hotel trying from this morning to see if they had a inter connecting room to bring two children on Wednesday
19:13, 25/07/20
Hi there,
Thanks for getting in touch!
You're welcome to get in touch with us directly by emailing support@itison.com and we'll do out best to advise.
I hope this helps in the meantime!
Jen, itison Customer Support, 08:14, 27/07/20
is there any parking on site? or do they have any discounts with local car parks? thanks
gemma, 12:12, 26/07/20
Hi Gemma,
Thanks for getting in touch!
To discuss parking availability, please contact the Hotel Indigo directly by calling 01315564901 and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 08:11, 27/07/20
Would I have to wait for check in at 3pm for the afternoon tea or can we have it earlier?
Pauline, 19:27, 26/07/20
Hi Pauline,
Thanks for getting in touch!
To discuss when the afternoon tea is available from, please contact Hotel Indigo directly by calling 0131-5564901 and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 08:09, 27/07/20
Hi if I purchase a voucher to stay in Dec how much is the charge for an extra night please
Charlotte, 09:16, 09/08/20
Hi Charlotte,
Thanks for getting in touch!
I can confirm multiple vouchers can be purchased and used on consecutive nights, subject to availability.
To discuss how much it would be for an extra night without a voucher, you're welcome to contact Hotel Indigo directly and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 10:32, 10/08/20
Is there parking at this hotel?
kevin, 12:50, 28/08/20
Hi Kevin,
Thanks for getting in touch!
To discuss parking availability, please contact the Hotel Indigo directly by calling 01315564901 and they'll be happy to advise.
I hope this helps.
Jen, itison Customer Support, 13:04, 28/08/20
Hi I have sent you an email for a refund l regarding this hotel.
I tried 3 times to book, I was put on hold and left on hold for over 5 mind. I was then told hotel had closed and didn't know if it would be open in October when we wanted to go for our Siler wedding Anniversary
22:46, 08/09/20
Hi there,
Thanks for getting in touch.
I'm really sorry you're not able to use your voucher. Our Support team will respond to your email as soon as they can, and this shouldn't take longer than 10 days from the day your email was sent.
I hope this helps!
Courtney, itison Customer Support, 08:50, 09/09/20