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Will we be in the main hotel? Can we bring a dog?
16:35, 26/10/19
Hi there,
Thanks for getting in touch!
I can confirm your room will be in the Kenmore Hotel. A max of 1 dog permitted in limited pet-friendly rooms at a supplementary charge of £8 per dog per night; please discuss with and pay directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 16:44, 26/10/19
Hi. We have two small dogs. How would this work?
Dael, 10:39, 23/11/19
Hi Dael,
Thanks for getting in touch!
I'm afraid a maximum of one dog is permitted with this deal.
I hope this answers your question though.
Wallis, itison Customer Support, 11:38, 23/11/19
I have just booked this deal for 22 and 23 Nov but just realised that it stays valid from 2 Jan 2020?
Jan, 13:28, 30/10/19
Hi Jan,
Thanks for getting in touch!
It looks like you've ordered a voucher from our other deal for this hotel, which is valid for this side of the year.
If you perhaps need us to refund this voucher, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to lend a hand.
I hope this helps!
Gillian, itison Customer Support, 13:49, 30/10/19
Please can you help please.
For a gift token is there a valid date to be used by.
Can’t book dates in advance.
Thank you.
Sandra, 17:29, 14/11/19
Hi Sandra,
Thanks for getting in touch!
I’m happy to let you know this voucher can be used from Thursday 2nd January until Wednesday 1st April 2020, 7 days a week subject to availability and a supplement of £20 per room for Saturday night stays.
I hope this helps!
Gillian, itison Customer Support, 09:24, 15/11/19
Do you have availability for Saturday 4th jan ?
Melissa, 23:56, 09/12/19
Hi Melissa,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Kenmore Hotel directly on 01887 830205 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 09:45, 10/12/19
Is this voucher price available in July
20:34, 19/02/20
Hi there,
Thanks for getting in touch!
I'm afraid this voucher is valid until Wednesday 1st April 2020 so a booking in July wouldn't be possible.
I hope this helps answer your question though.
Jen, itison Customer Support, 09:31, 20/02/20
Is there a room available for 3 adults on Friday 27th March?
Denise, 11:16, 26/02/20
2 adults, please
Denise, 11:20, 26/02/20
Hi Denise,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Kenmore Hotel directly on 01887 830205 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 12:17, 26/02/20