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Do you get to chose the superhero?
Thanks for getting in touch!
I’m happy to let you know you'll be able to choose from Batman or Spiderman on the One4TheKids website after purchasing your voucher.
I hope this helps!
Wallis, itison Customer Support, 14:31, 19/05/20
I tried using the voucher but it still shows the full price of £15 when I go to pay
Lynda, 12:57, 21/05/20
Thanks for getting in touch.
I'm really sorry you're having trouble. If you'd be able to send us a wee email, perhaps with a screenshot of the issue, to [email protected], we'll be happy to look into this further for you.
I hope this helps in the meantime.
Gillian, itison Customer Support, 14:25, 21/05/20
Please sign up or sign in to ask a question.
Are the videos personalised or generic videos please?
Jacqui, 01:38, 20/05/20
I can confirm the videos aren't personalised to an individual.
I hope this helps answer your question.
Jen, itison Customer Support, 14:59, 20/05/20
Is it pot luck for the princess video - my granddaughters favourite is Elsa I would prefer she got that pack than one of the others?
Margaret, 11:50, 21/05/20
I'm happy to confirm you'll be able to choose from a mermaid, snow queen or tower princess package when you redeem your voucher after purchase.
Gillian, itison Customer Support, 12:57, 21/05/20
Trying to order the kids superhero pack. It was meant to be £15 but £8.00 on itison but when I go to buy it it’s trying to charge me £15
Katie, 18:00, 21/05/20
Thanks for getting in touch!
Rachael, itison Customer Support, 09:33, 22/05/20
Should I have to give my card details on the site as have already given them to you?
You shouldn't have to pay anything further when you redeem your voucher on the deal provider's website.
If you need any help completing your order, just drop us a line at [email protected] and we'll be happy to lend a hand!
Gillian, itison Customer Support, 14:26, 27/05/20
Try visiting our Help Centre for help, or
email us at [email protected] and we'll be happy to help.
Voucher is valid until Fri 7 Aug 2020; subject to availability.
Multiple purchases are permitted; max 2 vouchers per person.
UK delivery; P&P free.
Maximum delivery: up to 10 working days. This may vary due to COVID-19 restrictions.
Vouchers cannot be used in conjunction with any other discount or offer.
Please note video will be sent via email with a download link; please check junk mail in case you haven't received.
We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.
In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.
The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.
Images used for illustrative purposes only.