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Are dogs permitted? Thank you
08:12, 04/09/20
Hi there,
Thanks for getting in touch!
I'm happy to let you dogs are permitted but must be kept on a lead at all times.
I hope this helps!
Gillian, itison Customer Support, 09:24, 04/09/20
Hi there I want to take my son here for his 3rd birthday with my husband and I but they’re are only tickets for 2 or 4 people but there’s only 3 of us
Nadia, 20:50, 17/09/20
Hi Nadia,
Thanks for getting in touch!
I’m happy to let you know we also have tickets available for one person.
I hope this helps!
Wallis, itison Customer Support, 09:26, 18/09/20
Are dogs permitted
08:19, 04/09/20
Hi there,
Thanks for getting in touch!
I'm happy to let you dogs are permitted but must be kept on a lead at all times.
I hope this helps!
Gillian, itison Customer Support, 09:24, 04/09/20
Do you need to buy an adult ticket to accompany your child ?
Lesley, 08:51, 04/09/20
Hi Lesley,
Thanks for getting in touch!
Yes, everyone visiting does need their own ticket.
I hope this helps!
Gillian, itison Customer Support, 09:25, 04/09/20
How do I book a specific date please?
Helen, 09:34, 04/09/20
Hi Helen,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 09:38, 04/09/20
Hi there of i buy 2 tickets for me and my sons dad how do i buy the one for my som he is under 2? Is that when we get there? Thanks laura
09:44, 04/09/20
Hi there,
Thanks for getting in touch!
You can order a free ticket for your son online at the same time you redeem your itison vouchers with the deal provider.
I hope this helps!
Gillian, itison Customer Support, 10:04, 04/09/20
Hi is there an option to book for 3 people.
Thanks
Debbie, 21:16, 04/09/20
Hi Debbie,
Thanks for getting in touch!
I’m happy to let you know there are voucher options for one person and for two people, and multiple voucher purchases are permitted.
I hope this helps!
Wallis, itison Customer Support, 09:47, 05/09/20
Does parents have to buy a ticket or just the kids?
linda, 09:17, 09/09/20
Hi Linda,
Thanks for getting in touch!
I can confirm anyone wanting to walk the Scary Faerie Trail must purchase a ticket. Under 2's are free of charge but will require a ticket; please purchase directly.
I hope this helps!
Jen, itison Customer Support, 10:01, 09/09/20
Do adults have to book tickets too or is one ticket for an adult and child?
Keighley, 09:33, 13/09/20
Hi Keighley,
Thanks for getting in touch!
I can confirm adults require tickets. You can view the different options available at checkout by selecting the Buy Now button.
I hope this helps!
Courtney, itison Customer Support, 09:37, 14/09/20
Hi there what’s the date we can use these tickets
theresa, 15:07, 02/10/20
Hi Theresa,
Thanks for getting in touch!
I can confirm this deal is valid from Thursday 1st October 2020 until Sunday 1st November 2020, 7 days 10am-4pm; subject to availability.
I hope this hepls!
Jen, itison Customer Support, 15:36, 02/10/20
I don’t have my code to book and I have the date sitting waiting
leanne, 14:19, 13/10/20
Hi Leanne,
Thanks for getting in touch!
Voucher codes can take up to 30 minutes to generate, but you should be able to view them shortly in your Orders by visiting www.itison.com/my/complete_orders.
I hope this helps!
Courtney, itison Customer Support, 14:45, 13/10/20
Are we still able to purchase this deal?
Rabia, 19:37, 18/10/20
Hi Rabia,
Thanks for getting in touch!
I'm afraid this is an older deal which has ended, but we've some great deals in the pipeline - I'm sure a similar deal will pop up soon!
Older pages do sometimes come up in the results if you search for a deal on the internet. To search our website directly for current offers, just head to www.itison.com and use the search option at the top right of the page.
I hope this helps!
Wallis, itison Customer Support, 09:23, 19/10/20