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If I purchase this offer but then cannot bin a date to suit can I receive a refund ?
12:11, 05/02/19
Hi there,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Gillian, itison Customer Support, 13:51, 05/02/19
I want Saturday the 23 Feb as we are already staying on Sun 24th, how do I find out if that can be done?
13:08, 06/02/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Trump Turnberry directly and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 13:13, 06/02/19
Hi there was just wondering when this deal will end and be taken off website? Because I want to make sure I still have time to purchase it. Thanks
Holly, 16:45, 19/02/19
Hi Holly,
Thanks for getting in touch!
This deal should be available for a week or so, unless it sells out before then.
I hope this helps!
Courtney, itison Customer Support, 16:59, 19/02/19
HI - Is this offer available for single occupancy?
sally, 19:17, 25/02/19
Hi Sally,
Thanks for getting in touch!
To discuss the possibility of using a voucher for single occupancy, please contact Trump Turnberry directly and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 08:49, 26/02/19
Can I be allocated a twin room?
Karen, 17:07, 01/03/19
Hi Karen,
Thanks for getting in touch.
I can confirm this deal is valid for either a deluxe non-ocean view room or a deluxe ocean view room. To check their availability for a twin room before buying a voucher, please contact Trump Turnberry directly and they'll be happy to discuss.
I hope this helps!
Rachael, itison Customer Support, 13:04, 02/03/19
Ok when do you do the spa ? Do you check in and spend the day at the spa stay overnight have breakfast and leave or do you stay overnight have breakfast and then stay in the spa for the day before leaving . What time is check in ?
Paul, 20:49, 04/03/19
Hi Paul,
Thanks for getting in touch!
I'm happy to let you know the treatments can be booked on either the day of check-in or check-out; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 09:18, 06/03/19
How much would this be for 3people in a family room ( mother & 2 daughters
Audrey, 17:19, 10/03/19
Hi Audrey,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Trump Turnberry directly to discuss the possibility and cost of adding a third person to your booking and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 17:24, 10/03/19