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Hello, If we will purchase 2 vouchers - for 16 people in total, could we be placed to one of your private dining rooms? E.g. Mal 1 or Mal 2? Thanks, Jacob
Jacob, 08:35, 08/08/19
Hi Jacob,
Thanks for getting in touch!
I can confirm this deal is for private dining but to discuss where in the restaurant you would be placed, please contact the restaurant directly on 01382 339715 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:25, 08/08/19
1. Can I check availability before confirming payment details? I would like to book 14 September.
2. I notice there is no vegetarian option on the sample dinner menu. Is there always a veggie option available?
Thank you Sheena
Sheena, 20:26, 25/08/19
Hi Sheena,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Malmaison Dundee directly on 01382 339715 and they'll be happy to discuss.
I'm happy to let you know vegetarian options are available. Just let the venue know your requirements when you make your booking.
I hope this helps!
Wallis, itison Customer Support, 09:21, 26/08/19
Is it o.k. If there are only 7 people but happy to pay for 8
19:41, 01/09/19
Hi there,
Thanks for getting in touch!
I can confirm this deal is valid for a minimum of 8 people but you're welcome to contact Malmaison Dundee directly on 01382 339715 to discuss the possibility of using this between 7 and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:05, 02/09/19
I was very disappointed to find that, when checking availability before buying the voucher, the voucher cannot be used on a Sunday before 18:00. As my intention was to use it for lunch, on a Sunday, for my birthday, this is very disappointing. For the sake of others, it would be useful for you to clarify this condition in the small print of the voucher
Peter, 15:58, 16/09/19
Hi Peter,
Thanks for getting in touch!
I can confirm option 1 of this voucher can be used on Sundays from 12noon-10pm, but this is subject to availability, so I'm sorry if your preferred date and time isn't available.
I hope this answers your question, though.
Gillian, itison Customer Support, 16:23, 16/09/19
Hi Gillian
Both the date and time I was looking to book are available at the restaurant, however I was told that the voucher is not valid until the Sunday evening, as the specific ‘Sunday Brunch’ offering on a Sunday afternoon (which is apparently the only menu available on a Sunday afternoon), is not included in the deal, therefore a booking cannot be made for my desired time and date, using the voucher.
I am only relaying what the restaurant told me, therefore I would recommend checking with them, to confirm my understanding is accurate
Thanks
Peter, 16:34, 16/09/19
Hi Peter,
Thanks for getting back to me.
I'm really sorry once again the voucher wasn't suitable on this occasion, and we're looking into this at the moment.
If there's anything else I can lend a hand with, just let me know!
Gillian, itison Customer Support, 15:17, 18/09/19