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Is there anyway I can find out if the dates I want to book are available before I buy?
Adele, 15:44, 03/08/19
Hi Adele,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Ayr Hotel directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 09:41, 04/08/19
If I buy the 2nights can we have the meal on the second night
Mary, 20:19, 26/08/19
Hi Mary,
Thanks for getting in touch.
To discuss whether you can have your meal on the second night, please contact the hotel directly by calling 0844 815 9025 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:17, 27/08/19
Trying to buy 2 but keeps saying problem with my card tried 2 cards
11:58, 08/09/19
Hi there,
Thanks for getting in touch!
I'm sorry you've had some trouble completing an order, but if you give us a wee call on 0141 223 8843 or email us at support@itison.com, we'll be able to look into this for you. We're open Mondays - Thursdays 9am - 5.30pm, and Fridays 9am - 4.30pm.
I hope this helps in the meantime!
Wallis, itison Customer Support, 13:34, 08/09/19
Hi can you tell me if the 26/10/19 is available for 2nights please for 2 people, thanks
13:21, 21/10/19
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Ayr Hotel directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 13:31, 21/10/19
I have vouchers to be used up can i just phone up & book the mercure with the code.
catherine, 21:43, 30/06/20
Hi Catherine,
Thanks for getting in touch.
If you're having trouble using a voucher please email support@itison.com and we'll be happy to lend a hand where possible.
I hope this helps in the meantime!
Courtney, itison Customer Support, 09:46, 01/07/20