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Is it possible to buy this deal and use 24th March? Thanks
Diane, 20:38, 11/03/19
Hi Diane,
Thanks for getting in touch!
This particular deal is valid from Sun 7 April 2019, so can't be used for a booking in March.
I hope this answers your question!
Courtney, itison Customer Support, 09:07, 12/03/19
Can I book this deal for Sunday 8th December for one night ?
Linda, 14:55, 12/03/19
Hi Linda,
Thanks for getting in touch!
I'm afraid these vouchers expire on the 30th June 2019.
I hope this answers your question though!
Gillian, itison Customer Support, 15:00, 12/03/19
If I purchase today, could I use it this Sunday coming?
13:24, 21/03/19
Hi there,
Thanks for getting in touch!
I'm afraid this voucher can only be used from Sunday 7th April 2019.
I hope this answers your question though!
Gillian, itison Customer Support, 13:25, 21/03/19
is this a castle view room - if not how much extra for one
18:34, 24/03/19
Hi there,
Thanks for getting in touch!
This offer is valid for a double or twin classic room. Rooms can be upgraded for a supplementary charge: classic room with castle view £20, privilege room £40 or Superior Castle facing room £50; payable directly to hotel.
I hope this helps!
Courtney, itison Customer Support, 09:01, 25/03/19
Would this be the price for a single person
Margaret, 14:22, 06/04/19
Hi Margaret,
Thanks for getting in touch!
Our vouchers are for two people only, but you're welcome to contact Mercure Edinburgh City directly 0844 815 9025 to discuss the cost for a single person.
I hope this helps!
Wallis, itison Customer Support, 11:20, 07/04/19
I have a pending hospital operation
What is your cancellation policy on this offer
Margaret, 08:29, 17/04/19
Hi Margaret,
Thanks for getting in touch.
We're happy to offer a refund within 14 days of your order being placed but, outside this time, I'm afraid can't be guaranteed.
Please also keep in mind that this voucher is non-refundable once booked with the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:46, 17/04/19
Is this available sun 12 may and if so would it be open to add the Monday night also? Room only on Monday
Amanda, 19:21, 01/05/19
Hi Amanda,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Mercure Edinburgh City directly on 0844 815 9025 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:54, 02/05/19
hi would this deal apply to Sunday 26/04/20, as i don't say any way of picking your date prior to paying and i wouldnt want to pay if i wasnt able to have the Sunday i require before paying
thanks
Robert Campbell
Isabel, 00:16, 05/05/19
Hi Isabel,
Thanks for getting in touch!
I'm afraid this voucher can only be used until Sunday 30th June 2019.
I hope this answers your question though!
Gillian, itison Customer Support, 09:08, 06/05/19