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My husband and I would love this deal, but we also have an 11 year old daughter and a small dog is there an option to add them ?
10:06, 28/09/21
Hi there,
Thanks for getting in touch.
I can confirm children are permitted in a family room. Please discuss directly with the hotel as family rooms are limited. No pets are permitted.
I hope this answers your query though.
Rachael, itison Customer Support, 10:18, 28/09/21
Can I check availability before booking ? I am looking to book for Saturday 20th of November .
Thanks
11:07, 17/10/21
Hi there,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact Moness Resort directly on 01887 822108 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 12:08, 17/10/21
Hi we have a 1 year old son. Would we need to pay extra if he was to come with us?
Dean, 14:14, 24/10/21
Hi Dean,
Thanks for getting in touch!
Children are permitted in a family room. Please discuss directly with Moness Resort, on 01887 822108, as family rooms are limited.
I hope this helps!
Courtney, itison Customer Support, 14:39, 24/10/21
Hi does this deal include access to the onsite leisure facilities? Is there also a steam room and sauna onsite? Thanks
Karen, 16:07, 11/11/21
Hi Karen,
Thanks for getting in touch!
This offer doesn't include use of the leisure facilities, but you're welcome to contact Moness Resort directly, on 01887 822108, to discuss this further.
I hope this helps!
Courtney, itison Customer Support, 16:14, 11/11/21
At what point in the booking does it give you the option to upgrade the room
Sheila, 10:41, 16/01/22
Hi Sheila
Thanks for getting in touch!
To discuss upgrading your booking, you're welcome to contact Moness Resort and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 11:43, 16/01/22
Can you tell me if the £89 voucher is for 2 people or do I need to buy 2 vouchers
Thank you
Gillian McCall
Gill, 18:00, 17/01/22
Hi Gillian,
Thanks for getting in touch!
I'm happy to let you know both voucher options are for two people, and only one voucher is required for your stay.
I hope this helps!
Laura, itison Customer Support, 10:17, 18/01/22
Can you tell me the price as I only see the price for £89
Thank you
Gillian
Gill, 15:51, 18/01/22
Hi Gill,
Thanks for getting in touch!
I'm happy to let you know this deal has two voucher options.
Overnight stay for 2 - £89.00
Two-night stay for 2 - £189.00
You're welcome to view these voucher options by selecting the green 'Buy Now' button on the top right-hand side of the screen.
I hope this helps!
Fiona, itison Customer Support, 17:08, 18/01/22