Shop with confidence. Read our Covid-19 guarantee

Mystery beauty box loved by Vogue & Elle - £21

Available for home delivery

Mystery beauty box loved by Vogue & Elle - £21 Mystery beauty box loved by Vogue & Elle - £21 Mystery beauty box loved by Vogue & Elle - £21

Mystery beauty box from Cohorted; enjoy top beauty products across cosmetics, skincare, haircare and fragrance - loved by beauty power houses Vogue, Elle and Cosmopolitan - save 65%

Ask us a question

If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

Still need an answer? Please sign up or sign in to ask a question.

Questions and answers

Are these full size items or samples?

13:36, 30/09/20

Hi there,

Thanks for getting in touch!

I'm happy to confirm this beauty box includes a variety of sample and full size products.

I hope this helps!

Wallis, itison Customer Support, 13:50, 30/09/20

Reply

Please sign up or sign in to ask a question.

When and where do I pay for delivery as I have already ordered a box but have not paid for delivery?

13:37, 05/10/20

Hi there,

Thanks for getting in touch.

You will be able to redeem your voucher and enter your delivery details by clicking on the 'book online now' link on your voucher.

I hope this helps!

Rachael, itison Customer Support, 14:57, 05/10/20

It is not letting me use my gift card

jean, 14:22, 04/11/20

Hi Jean,

Thanks for getting in touch.

After clicking Buy Now, it will state "Add a gift card, promo code or itison credit?". Pop in your gift card code exactly as it is, and this should hopefully work.

However, if you are still having trouble, I would recommend emailing [email protected] and we'll do our best to advise.

I hope this helps.

Jen, itison Customer Support, 16:55, 04/11/20

Reply

Please sign up or sign in to ask a question.

Are the products vegan friendly?

Heather, 18:12, 06/10/20

Hi Heather,

Thanks for getting in touch.

As the mystery beauty box contains approx 13 products and products are subject to change, we're unable to guarantee these are all vegan friendly. I'm sorry if this means the deal is unsuitable for you though and hopefully, something similar will pop up soon.

Rachael, itison Customer Support, 08:27, 07/10/20

Reply

Please sign up or sign in to ask a question.

Hi there, i have purchased a voucher but when i go onto their website it says sold out. Will it come back into stock?
Thanks, Katie

Katie, 16:46, 10/10/20

Hi Katie,

Thanks for getting in touch, and I'm sorry for the delay in getting back to you.

It seems there was a wee glitch on the Cohorted site, but this has now been resolved, and you should be able to redeem your voucher as normal.

I hope this helps!

Gillian, itison Customer Support, 10:39, 14/10/20

Reply

Please sign up or sign in to ask a question.

Can you pick when this is delivered, for instance so it arrives just after Christmas? Thanks.

MISS, 17:58, 08/11/20

Hi there,

Thanks for getting in touch.

Your order will be dispatched shortly after redeeming your voucher code on the Cohorted site. Maximum delivery isup to 5 working days (please note, this may vary due to COVID-19 restrictions).

If you'd like the order to arrive after Christmas, I'd recommend redeeming your voucher code in the days leading up to the 25th of December.

I hope this helps!

Courtney, itison Customer Support, 18:45, 08/11/20

Hi there,

Thanks for getting in touch.

Your order will be dispatched shortly after redeeming your voucher code on the Cohorted site. Maximum delivery isup to 5 working days (please note, this may vary due to COVID-19 restrictions).

If you'd like the order to arrive after Christmas, I'd recommend redeeming your voucher code in the days leading up to the 25th of December.

I hope this helps!

Courtney, itison Customer Support, 18:45, 08/11/20

Reply

Please sign up or sign in to ask a question.

I was more than a little disappointed in what I received in my box, a gift for my partner. Your picture of contents in the box is highly misleading in respect to what we got.

Alex, 18:05, 21/11/20

Hi Alex,

Thanks for getting in touch.

I'm really sorry your order wasn't what you'd expected. If you'd like to discuss this further please email [email protected] and we'll be happy to pass your feedback to the team at Cohorted.

I hope this helps in the meantime.

Courtney, itison Customer Support, 09:13, 23/11/20

Reply

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

  • Mystery beauty box; contains approx 13 premium products
  • UK P&P £2.90; payable directly

Small print

Voucher is valid until Thur 31 Dec 2020; subject to availability. 

Multiple purchases are permitted.

UK delivery including Highlands & Islands; P&P £2.90 per item.

Maximum delivery: up to 5 working days. This may vary due to COVID-19 restrictions.

Mystery beauty box contains approx 13 products. Products are subject to change.

Please note: valid for new email accounts only.

Vouchers cannot be used in conjunction with any other discount or offer.

We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods. 

In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods. 

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.  

Images used for illustrative purposes only.

Mystery beauty box loved by Vogue & Elle - £21

£21