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National Geographic Traveller subscription – from 34p per issue!

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If you have any questions about itison, try visiting our Help Centre to see if we can answer them for you.

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Questions and answers

Do you need to go on to their website to subscribe?

Andrew, 11:19, 23/04/20

Hi Andrew,

Thanks for getting in touch!

I can confirm you'll be able to redeem your voucher on the National Geographic Traveller after purchase.

I hope this helps!

Rachael, itison Customer Support, 09:56, 24/04/20

Are you able to post to New Zealand or is this for uk only

12:08, 09/05/20

Hi there,

Thanks for getting in touch.

I'm afraid this deal is valid for the UK only.

I hope this answers your question, though.

Gillian, itison Customer Support, 10:25, 11/05/20

REPLY

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Can we cancel the direct debit at any time after redemption of the voucher

11:55, 26/04/20

Hi there,

Thanks for getting in touch!

I'm happy to let you know you can cancel your direct debit any time by calling 01293 312166 between Monday to Friday 9am - 5pm.

I hope this helps!

Gillian, itison Customer Support, 11:02, 27/04/20

REPLY

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This is not working for me, after the confirmation page it gives me an error.

10:55, 27/04/20

Hi there,

Thanks for getting in touch.

I'm sorry you're having trouble with your order. Just let us know at [email protected], ideally sending a screenshot, and we'll have a look into this for you as soon as we can.

I hope this helps in the meantime.

Gillian, itison Customer Support, 11:14, 27/04/20

REPLY

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Can't get this to work, getting an error message.

11:07, 27/04/20

Hi there,

Thanks for getting in touch.

I'm sorry you're having trouble with your order. Just let us know at [email protected], ideally sending a screenshot, and we'll have a look into this for you as soon as we can.

I hope this helps in the meantime.

Gillian, itison Customer Support, 11:14, 27/04/20

REPLY

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Is this available online as I would Lomé it for my son who is in New Zealand right now but about to go travelling again.

13:36, 05/05/20

Hi there,

Thanks for getting in touch.

This deal is for physical magazines rather than online copies.

I hope this answers your question.

Courtney, itison Customer Support, 13:52, 05/05/20

REPLY

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I would like to cancel my order please. How do I do this?

19:08, 08/05/20

Hi there,

Thanks for getting in touch!

I'm sorry you'd like to cancel your order, but if you let us know at [email protected] within 14 days of placing it, we'll be happy to do so.

I hope this helps!

Gillian, itison Customer Support, 10:13, 11/05/20

REPLY

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Can this offer be taken and the magazine mailed to Donegal, Ireland? Would it be extra mailing costs involved?

12:46, 09/05/20

Hi there,

Thanks for getting in touch.

I'm afraid this deal is valid for the UK only.

I hope this answers your question, though.

Gillian, itison Customer Support, 10:17, 11/05/20

REPLY

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Gillian,
I have purchased 3 vouchers, got my codes, what do I do now? Please advise.

E. K. Copland

Elsie, 22:11, 12/05/20

Hi Elsie,

Thanks for getting in touch!

I'm happy to let you know you'll be able to redeem your vouchers online by selecting 'Book online now' on your voucher, and following the instructions.

If you have any trouble, just let us know at [email protected] and we'll do our best to help!

Gillian, itison Customer Support, 09:35, 13/05/20

REPLY

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Hi
I have a credit voucher from effects of lockdown and cancellation of booked deal. Can I use part of that credit voucher to purchase a subscription and have the cost taken from the credit voucher and that amended?
Thank you
Thank you

Jane, 09:20, 16/05/20

Hi Jane,

Thanks for getting in touch!

You're welcome to buy this deal using your credit by heading to https://www.itison.com/Aberdeen/products/deals/national-geographic-traveller-subscription-from-1-per-issue/messages. Just select Add a Gift Card or Promo Code after confirming how many vouchers you'd like to buy.

You might find your code comes up automatically and you can select Use This Code. Otherwise, just type it in as it shows and select Enter Code. Your order total will update and you can continue to the payment section.

I hope this helps, and I look forward to hearing from you!

Rachael, itison Customer Support, 10:55, 18/05/20

REPLY

Please sign up or sign in to ask a question.

Do you have a question about a different deal?

Try visiting our Help Centre for help, or email us at [email protected] and we'll be happy to help.

What to expect

3 or 10 issues of National Geographic Traveller magazine

Small print

Voucher is valid until Thur 18 Jun 2020; subject to availability.

Multiple purchases are permitted.

Free UK mainland P&P.

Valid for 3 or 10 issues.

Magazines are sent approx. 10th of each month.

Direct Debit details required to complete order.

Once your order is complete your subscription will renew and will be chargeable by Direct Debit unless cancelled.

Option 1 will renew every 6 months for £14.

Option 2 will renew every 12 months for £25.

To cancel your Direct Debit please call 01293 312166 between Monday to Friday 9am - 5pm.

Refunds cannot be requested after voucher has been redeemed.

Vouchers cannot be used in conjunction with any other discount or offer.

We hope you’re delighted with your order, however if for any reason you are not fully satisfied we’re happy to offer a full refund within 14 days of receipt of your goods.

In the event of goods being returned, you will be required to arrange and pay for the return of the items. We will refund the voucher cost within 14 days of receiving your returned goods.

The delivery times provided are approximate and do not guarantee a delivery date unless otherwise stated.

Images used for illustrative purposes only.