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Is there any way to find out availability for this prior to buying it?
10:24, 31/07/22
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking online immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Laura, itison Customer Support, 10:51, 31/07/22
States participating adult required with ages 5 - 8 yrs then adult must be present with ages 8 - 12yrs (not participating), confusing...please clarify if coming with child who is 8yrs old
08:45, 01/08/22
Could you please answer my query re ages, thank you
09:36, 04/08/22
Hi there,
Thanks for getting in touch!
I can confirm that I have looked into this further with the venue and I can confirm the following:
Any child under the age of 12 must have a parent/guardian on site at all times. The parent/guardian can be 13 years or older and must have a ticket booked alongside.
I hope this helps!
Laura, itison Customer Support, 10:39, 04/08/22
I have purchased this offer for 4 people - £28. However on applying the discount code their website has given me an £11 discount and wants me to pay a further £33!!!
Help!
10:56, 02/08/22
Hi there,
Thanks for getting in touch!
I believe our Customer Support team has since replied to your email directly to lend a hand.
Fiona, itison Customer Support, 16:28, 02/08/22
Hello,
I have booked for 2 children, however it never gave me the option to choose a day and time? Could you help please?
Also, does this voucher cover for access to all apparatus in the venue?
Thank you
Jillian
14:10, 05/01/23
Hi Jillian,
Thanks for getting in touch!
Once you've ordered this deal you'll receive a unique voucher with full instructions on how to make a booking.
If you're still having trouble, please contact support@itison.com and we'll do our best to help.
I hope this helps!
Caitlin, itison Customer Support, 15:09, 05/01/23
Thank you
16:01, 05/01/23