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Can children be pillion passengers on the e-scooters?
09:39, 06/04/19
Hi there,
Thanks for getting in touch!
I'm afraid the electric scooter hire is valid for over 16s only.
I hope this answers your question though.
Wallis, itison Customer Support, 11:11, 07/04/19
Hi,
Can you hire bikes for children?
Thanks.
09:44, 14/04/19
Hi there,
Thanks for getting in touch!
I can confirm children can use this offer for bicycles, please note under 16s must be supervised by an adult at all times.
I hope this helps!
Courtney, itison Customer Support, 10:26, 14/04/19
Hi
I’m looking to hire two scooters.
Is the the scooter hire for two, two scooters or one scooter that two people ride?
Thanks
lynn, 10:02, 15/04/19
Hi Lynn,
Thanks for getting in touch!
I can confirm voucher option 2 is for a 3-hour electric scooter hire for one and option 4 is for 3-hour electric scooter hire for two. You're welcome to view all purchase options and prices by clicking on the green 'buy now' button.
I hope this helps!
Rachael, itison Customer Support, 10:14, 15/04/19
Do you need a driving license to drive the scooters ?
Donna, 16:27, 17/04/19
Hi Donna,
Thanks for getting in touch!
I can confirm no licence is required.
I hope this helps!
Rachael, itison Customer Support, 16:38, 17/04/19
How do we book the biking?
23:30, 23/05/19
Hi there,
Thanks for getting in touch!
You'll be able to book your bike trip immediately after buying your voucher by calling On Your Bike on 01475 530 300.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Jen, itison Customer Support, 10:11, 24/05/19
Hi do you hire out the family bike for 4 people
Maria, 08:25, 24/05/19
Hi Maria,
Thanks for getting in touch!
I can confirm this deal includes either tandem or regular bicycles, so the maximum amount of people to one bike would be two.
I hope this helps!
Gillian, itison Customer Support, 09:40, 24/05/19
It mentions you can add on a child's seat, can this be added to the tandem bike? I have a 2 year old and a 12 year old aswell as my husband and I, so just looking to see what offer would suit us. Thanks
Natasha, 20:30, 30/06/19
Hi Natasha,
Thanks for getting in touch.
I'm afraid they're unable to attach a child's seat on to a tandem bike but they can attach a buggy for an additional £15 payable directly to On Your Bike.
I hope this answers your question though.
Rachael, itison Customer Support, 10:33, 01/07/19
Hi there.
Can a 4 year old go in one of the kayaks if accompanied by an adult?
Thanks
10:57, 26/07/19
Hi there,
Thanks for getting in touch!
I can confirm all members must be able to swim to use kayaks and under 16s must be accompanied by an adult. You're welcome to discuss the suitability of this deal for your party with On Your Bike directly on 01475 530 300 and they'll be happy to advise further.
I hope this helps!
Rachael, itison Customer Support, 11:04, 26/07/19