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How do I redeem the voucher? Do I need to contact the hotel to book or can I book the dates direct from here? Thanks
13:24, 21/06/21
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking by phone immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Wallis, itison Customer Support, 13:25, 21/06/21
Is it £55 per person if two of us are going?
21:37, 30/06/21
Hi there,
Thanks for getting in touch!
I can confirm this deal is for two people.
I hope this helps!
Jen, itison Customer Support, 09:23, 01/07/21
Hi
Is there any option for this deal to include an overnight stay?
Stephen, 09:36, 05/07/21
Hi Stephen,
Thanks for getting in touch!
I'm afraid we're not currently offering any deals for an overnight stay at the Macdonald Inchyra Hotel, but if you contact them directly they'll be happy to confirm their rates for adding a stay to your booking.
I hope this helps!
Gillian, itison Customer Support, 10:01, 05/07/21
Hi do I email or telephone the hotel to book
Margaret, 13:08, 06/07/21
Hi Margaret,
Thanks for getting in touch!
You'll be able to check availability and make a booking by phone immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 13:18, 06/07/21
Are you able to supply a GF sandwich
Christine, 16:59, 06/07/21
Hi Christine,
Thanks for getting in touch!
I can confirm vegetarian, gluten / wheat and dairy free options are available.
I hope this helps!
Rachael, itison Customer Support, 17:17, 06/07/21
Is the total price for 2 people £55 or is it £55 each? Also can additional treatments be added on?
07:49, 07/07/21
Hi there,
Thanks for getting in touch!
I can confirm voucher option 1 is valid Mon - Fri and is £55 for a rasul spa experience for two people including light lunch, use of facilities, robes and slippers. If you'd like to discuss the possibility of adding treatments you are welcome to contact Macdonald Inchyra Hotel & Spa directly and they'll be happy to advise.
I hope this helps!
Rachael, itison Customer Support, 09:42, 07/07/21
Can a pregnancy friendly substitute be made?
23:22, 11/07/21
Hi there,
Thanks for getting in touch!
I'm afraid these treatments are not suitable during pregnancy or breastfeeding, and treatments cannot be substituted for other treatments.
I hope this answers your question though.
Wallis, itison Customer Support, 08:59, 12/07/21
Hi there,
I was gifted a voucher but couldnt use it due to covid but the hotel is asking for a updated voucher is this correct ?
Thanks
Jade, 11:13, 24/07/21
Hi Jade,
Thanks for getting in touch!
If you have any questions regarding an existing voucher you're welcome to get in touch with our support team directly at support@itison.com and we'll be happy to advise further.
I hope this helps in the meantime.
Rachael, itison Customer Support, 10:09, 26/07/21
Is this treatment suitable for someone who is pregnant
jean, 19:46, 26/07/21
Hi Jean,
Thanks for getting in touch!
I'm afraid this treatment isn't suitable for someone who is pregnant.
I hope this answers your question.
Hannah, itison Customer Support, 11:16, 27/07/21
Hi, how long do we have access to the spa? Is it all day or a few hours?
10:33, 30/07/21
Hi there,
Thanks for getting in touch!
If you contact the Macdonald Inchyra Hotel directly prior to purchase they'll be happy to advise on their availability and duration of your visit.
I hope this helps!
Rachael, itison Customer Support, 11:26, 30/07/21