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Are there any dates in September
Henry, 11:08, 07/09/22
Hi Henry,
Thanks for getting in touch!
I'm afraid this deal is only valid from Tuesday 1st November so sadly can't be used in September.
I hope this answers your question though.
Lucy, itison Customer Support, 17:21, 07/09/22
Hi
I have purchases this voucher and curious how the 20% off for coach House works
Do I need to show another code or can I just show my voucher when I go to the restaurant and it comes off my bill?
Alena, 19:03, 05/10/22
Hi Alena,
Thanks for getting in touch!
You're welcome to contact Scotland's Spa Hotel directly on 01796 484900 and they'll be happy to advise.
I hope this helps!
Fiona, itison Customer Support, 08:53, 06/10/22
Hi can you tell me the cost for 2 nights and
what this includes.
Thanks
07:42, 01/11/22
Hi there,
Thanks for getting in touch!
I can confirm Option 2 is £189.00 for a 2 night stay for two with a bottle of wine, breakfast & late check-out.
I hope this helps!
Courtney, itison Customer Support, 09:24, 01/11/22
Are you allowed to bring a dog
Diane, 07:35, 16/11/22
Hi Diane,
Thanks for getting in touch!
I'm happy to let you know that a maximum of 2 dogs are permitted at a supplementary charge of £20 per dog per stay; payable directly to the hotel. Please note that dog bookings will be in the Annex The Bank House, and pets are not permitted in the main hotel.
I hope this helps!
Grace, itison Customer Support, 09:23, 16/11/22
Hi can you tell me the valid to dates please ?
Thanks
linda, 12:48, 29/11/22
Hi Linda,
Thanks for getting in touch!
I can confirm vouchers are valid from Tue 1 Nov 2022 until Fri 31 Mar 2023, and can be used 7 days a week; subject to availability.
I hope this helps!
Courtney, itison Customer Support, 14:52, 29/11/22
Can this be used at the weekend ?
linda, 19:48, 07/12/22
Hi Linda,
Thanks for getting in touch!
I can confirm this offer is valid to use 7 days a week; subject to availability and supplements. We'd recommend reading the small print prior to purchase for all information.
I hope this helps!
Courtney, itison Customer Support, 07:53, 08/12/22
Hi. Is the additional charge for upgrading to a family room per night or a 1 off payment to cover 2 nights?
Thanks
Laura, 11:24, 26/12/22
Hi Laura,
Thanks for getting in touch!
I can confirm the supplementary charge is per night.
I hope this helps!
Hannah, itison Customer Support, 12:17, 26/12/22
Is the leisure pool included in deal?
Gordon, 09:54, 30/01/23
Hi Gordon,
Thanks for getting in touch!
I'm happy to let you know this particular deal includes leisure access.
I hope this helps!
Lucy, itison Customer Support, 10:00, 30/01/23
Why is it only Friday and Saturdays that this deal is applicable to between 27th Jan and 17th Feb? I was about to purchase for a Thursday when I noticed it!
21:19, 01/02/23
Hi there,
Thanks for getting in touch!
I'm afraid Scotland's Spa Hotel are only able to accommodate bookings on Fridays and Saturdays until the 17th of February.
I hope this answers your question though.
Wallis, itison Customer Support, 08:44, 02/02/23
What does it mean when it says ‘From 27 Jan - 17 Feb 2023 voucher is only valid on Fri and Sat, supplements do not apply during this time.’ If I were to book for a Saturday during this time does that mean I don’t need to pay an extra £30? Or does it mean I don’t get the Prosecco/wine, breakfast and late check out?
Thanks
Dominic, 11:50, 02/02/23
Hi Dominic,
Thanks for getting in touch.
I'm happy to confirm there is no additional £30 charge for a weekend stay between 27th January - 17th February.
I hope this helps!
Fiona, itison Customer Support, 13:17, 02/02/23
Hi,
Is this deal for 2 people?
Thanks,
Katrina
Katrina, 21:06, 11/02/23
Hi Katrina,
Thanks for getting in touch!
I'm happy to let you know this deal is valid for 2 people.
I hope this helps!
Hannah, itison Customer Support, 10:45, 12/02/23