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Can we bring our dog?
07:00, 22/10/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know a maximum of 2 pets are permitted at a supplementary charge of £10 per pet per night; payable directly.
I hope this helps!
Lucy, itison Customer Support, 09:23, 22/10/22
How do I know what dates are available and how long is the voucher valid for?
13:17, 22/10/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know this particular deal is valid to use 7 days from Thursday 17th November 2022 until Friday 17th March 2023; subject to availability and excludes 17th December 2022 - 4th January 2023.
I hope this helps!
Lucy, itison Customer Support, 13:24, 22/10/22
can this be used on the weekend
Helen, 14:06, 24/10/22
Hi Helen,
Thanks for getting in touch!
I'm happy to let you know this deal is valid to use 7 days from Thursday 17th November 2022 until Friday 17th March 2023; subject to availability.
I hope this helps!
Fiona, itison Customer Support, 14:15, 24/10/22
Hi .. can you tell me if these lodges are wheelchair adapted please ?
Regards
Andy Moyes
Andy, 13:54, 26/10/22
Hi Andy,
Thanks for getting in touch.
I'm afraid there is no wheelchair access available at the Loch Monzievaird Lodges.
I hope this answers your question though,
Lucy, itison Customer Support, 14:51, 26/10/22
Hello can you tell me if we purchased this deal to sleep 8 people do you have availability for the 31st December?
20:52, 26/10/22
Hi there,
Thanks for getting in touch!
I'm afraid this voucher excludes the 17th of December 2022 to the 4th of January 2023.
I hope this answers your question though.
Wallis, itison Customer Support, 09:09, 27/10/22
Do you need too take Bedding
Thanks
Marlene, 15:42, 27/10/22
Hi Marlene,
Thanks for getting in touch.
I'm happy to let you know linen and towels are provided.
I hope this helps!
Lucy, itison Customer Support, 16:24, 27/10/22
Hi would both 8 persons lodges be available 12,13 January ?
Pauline, 19:32, 31/10/22
Hi Pauline,
Thanks for getting in touch!
You'll be able to check availability and make a booking immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 09:17, 01/11/22
Hi! Are there restaurants nearby?
21:13, 31/10/22
Hi there,
Thanks for getting in touch!
You can view some local places to eat on Loch Monzievaird Lodges' website by visiting https://www.monzievaird.co.uk/holidaycottageslinks.cfm?Category=Eating%20Out.
I hope this helps!
Courtney, itison Customer Support, 09:24, 01/11/22
Does any of the es have hot tubs
Gwen, 11:00, 02/11/22
Hi Gwen,
Thanks for getting in touch.
I'm afraid this particular deal does not include a hot tub.
I hope this answers your question though,
Lucy, itison Customer Support, 11:43, 02/11/22
What’s the cancellation and reschedule policy once you book with the lodge ?
20:22, 09/11/22
Hi there,
Thanks for getting in touch!
I'm happy to let you know that once booked with the lodge, your voucher is non-changeable or refundable.
I hope this helps!
Grace, itison Customer Support, 09:24, 10/11/22
Hi could the lodge sleep 7 Adults?
23:46, 04/01/23
Hi there,
Thanks for getting in touch!
I'm happy to confirm the voucher option priced at £249 for the Cedar or Maple chalet is for up to 8 people.
I hope this helps!
Wallis, itison Customer Support, 09:08, 05/01/23
Hi, was going to purchase voucher but checked your website and no availability.
13:31, 04/02/23
Hi there,
Thanks for getting in touch!
You'll be able to check availability and make a booking over the phone or via email immediately after buying your voucher.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Rachael, itison Customer Support, 14:45, 04/02/23