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What is the difference with a silver and bronze ticket?
Elsoapy, 16:08, 01/08/18
Hi Elsoapy,
Thanks for getting in touch!
I can confirm the bronze tickets includes access to the bronze standing enclosure, while the silver ticket includes access to the silver standing enclosure.
I hope this helps!
Rachael, itison Customer Support, 16:34, 01/08/18
Hi I ordered 2 tickets for the simple minds concert in INVERNESS . I paid the full price of £45 when it stated it was only £22.50 after discount yet I only got one voucher . Could you help please. JOHN M
07:33, 12/08/18
Hi John,
Thanks for getting in touch - I'm sorry you can't find one of your tickets.
I've sent you an email directly to advise further.
I hope this helps in the meantime.
Ruth, itison Customer Support, 11:29, 12/08/18
My daughter bought two tickets for us as a gift today without checking if we could attend. Unable to go can she get a refund.
Nicola, 20:19, 13/08/18
Hi there,
Thanks for getting in touch!
Vouchers for this event are non-refundable unless the event is cancelled. Vouchers are transferable though, so you're welcome to pass these to a friend or family member if you can't make it along yourself.
I hope this answers your query.
Courtney, itison Customer Support, 09:07, 14/08/18
Where is the box office for collection of tickets
Thanks
Elma, 16:58, 17/08/18
Hi there,
Thanks for getting in touch!
I can confirm the box office will be on-site at the main entrance.
I hope this helps!
Courtney, itison Customer Support, 15:02, 20/08/18
Where is the venue?
21:02, 25/08/18
Hi there,
Thanks for getting in touch!
I'm happy to let you know the show will take place in Northern Meeting Park. For more information on the exact location, you're welcome to view this by visiting https://bit.ly/2oahts3
I hope this helps!
Ruth, itison Customer Support, 12:26, 26/08/18
Is this an outdoor event?
Elaine, 15:12, 26/08/18
Hi Elaine,
Thanks for getting in touch!
I can confirm the event is outdoors, so weather appropriate clothing is recommended.
I hope this helps!
Ruth, itison Customer Support, 15:28, 26/08/18
What time does the concert start and finish
21:47, 28/08/18
Hi there,
Thanks for getting in touch!
I'm happy to confirm gates open at 4pm and the first act will perform at approx. 6pm. The duration of this event is approx. 4hrs 30mins.
I hope this answers your question!
Courtney, itison Customer Support, 09:03, 29/08/18
Hi i just wanted to check that it was 2 tickets i bought but i cant seem to find them??
Dawn, 13:10, 03/09/18
I can confirm you have ordered two tickets and I've re-sent them to you now - they should be with you in a couple of minutes. You can also view them by heading to https://www.itison.com/my/complete_orders.
I hope this helps!
Gillian, itison Customer Support, 13:15, 03/09/18