29 Spittal Street, Stirling, FK8 1DU
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Is. Saturday included
17:20, 02/11/17
Hello,
Thanks for your question.
You're welcome to request to use your voucher on a Saturday - a supplementary charge of £20 per room is required for these night stays; payable directly to hotel.
I hope this helps!
Jenny, itison Customer Support, 17:22, 02/11/17
How do you check the date on availability?
Peter, 06:34, 08/11/17
Hello,
Thanks for getting in touch.
You're welcome to discuss specific dates within the offer period directly with the hotel prior to purchase, or a full refund can be requested for your voucher within 14 days of it's purchase if you're unable to secure the booking of your choice.
Enjoy your stay!
Jenny, itison Customer Support, 09:18, 08/11/17
Hi,
I wanted to buy 4 vouchers as gift for 4 couples. Can I not do this ?
Mary, 13:50, 08/11/17
Hi Mary,
Thanks for getting in touch!
I'm afraid there's a maximum of 2 vouchers per person for this offer, so you wouldn't be able to buy all 4 through your own itison account.
I hope this answers your query.
Ruth, itison Customer Support, 14:16, 08/11/17
Hi
New to itison was looking to purchase voucher to use for tomorrow night.. looking for some help with the process thanks
debbie, 09:49, 30/11/17
Hi Debbie,
Thanks for getting in touch.
This offer is valid to use from the date of purchase however bookings are issued by the hotel and subject to their availability - please follow the instructions on your voucher after purchase to secure a booking.
If you're unable to get the booking you want, a full refund can be requested within 14 days of purchase.
Further assistance on how to buy can be viewed at our Help Centre at http://help.itison.com/customer/en_gb/portal/topics/166300-buying-from-itison/articles
I hope this helps!
Jenny, itison Customer Support, 09:59, 30/11/17
Is there a Spa?
Aileen, 08:34, 12/12/17
Hello,
Thanks for getting in touch.
The hotel does have a spa and you're welcome to view further details on this at https://www.thecairncollection.co.uk/beauty-fitness/ prior to purchase.
I hope this helps!
Jenny, itison Customer Support, 09:39, 12/12/17
can I book 2 nights ie: 02/01/2018 until 04/01/2018
peter, 09:05, 12/12/17
Hi there,
Thanks for getting in touch!
I'm happy to confirm multiple vouchers can be used on consecutive nights; subject to availability. You're welcome to contact The Stirling Highland Hotel directly, on 01786 272727, to discuss available dates.
I hope this helps!
Courtney, itison Customer Support, 09:36, 12/12/17
As part of the deal is February 17th available ? Thanks.
Craig, 01:33, 16/01/18
Hello,
Thanks for getting in touch.
You're welcome to discuss specific dates within the offer period directly with the hotel prior to purchase, or a full refund can be requested for your voucher within 14 days of it's purchase if you're unable to secure the booking of your choice.
Enjoy your stay!
Jen, itison Customer Support, 09:07, 16/01/18
Hi, Is there anyway I could make a supplementary cost for having 2 children in the room at 9 & 5 they are too young to have a room on their own. Obviously happy to pay additional meal costs. I am going to buy 2 vouchers (4 adults) so I would be happy to pay for 1 child in each room if that would be easier.
Linda, 13:22, 01/02/18
Hello Linda,
Thanks for getting in touch.
A maximum of 2 children are permitted with this offer and under 16's stay free of charge - an upgrade to a family room is required from a supplement of £25 per room per night - please discuss this request at the time of booking.
Enjoy your stay!
Jenny, itison Customer Support, 13:28, 01/02/18
Hello, I wondered if you had a room for 3 and if so if you have availability 9 and 10 March and what the extra cost would be? Many thanks, Mary
08:37, 02/02/18
Hello,
Thanks for getting in touch.
Each voucher is valid for 2 people, however you are welcome t purchase multiple vouchers or book an additional room for the 3rd person in your group directly with the hotel.
These dates aren't excluded from the offer but please discuss any booking requests directly with the hotel following the instructions on your voucher - if you're unable to secure the booking of your choice, a full refund can be requested within 14 days of purchase.
Enjoy your stay!
Jenny, itison Customer Support, 08:58, 02/02/18
can i have this deal fortonight 17.08.18
Kenneth, 09:37, 17/08/18
Hi Kenneth,
Thanks for getting in touch.
This particular offer was available to buy & use in 2017.
To view all our current offers, please visit www.itison.com and I hope you find something suitable there.
Jenny, itison Customer Support, 09:44, 17/08/18
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
Overnight stay for two with breakfast, 3 course AA Rosette dinner, glass of Champagne and late check-out
Voucher is valid until Sat 31 Mar 2018, 7 days; subject to availability.
Excludes 24 – 26, 30, 31 Dec 2017 and 1 Jan 2018.
A supplementary charge of £20 per room is required for Saturday night stays; payable directly to hotel.
Advance booking required. Voucher must be booked by Fri 9 Mar 2018 (we don’t want you to miss out!)
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Multiple voucher purchases permitted; max of 2 per person. Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in from 3pm, late check-out 1pm.
Double or twin classic rooms available.
Rooms can be upgraded for a supplementary charge per room per night: family room £25, deluxe room £30 or premium room £50; subject to availability - please discuss with and pay directly to hotel.
Dinner is 3 courses plus a glass of Champagne each served in Scholars Restaurant.
Menu can be viewed here; subject to change. Vegetarian, gluten / wheat free options are available; please discuss at time of booking.
Alcohol cannot be substituted for a soft drink.
Free onsite parking available.
Max of 2 children permitted; under 16's stay free of charge; an upgrade to a family room is required from a supplement of £25 per room per night - please discuss at time of booking.
Children 4 and under eat breakfast for free, ages 5-16 yrs are an additional £6.50 for breakfast and dinner will be charged as standard, please discuss any specific requirements directly with hotel.
Max of 1 pet permitted at a supplementary charge of £15 per night; payable directly to hotel.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You risk forfeiting your voucher if you cancel within 48 hours of your booking.
Vouchers must be surrendered for redemption; please print your voucher and bring along with you to avoid disappointment.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.