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How come it says Harrogate and the live map on the post shows a red pin in Harrogate but when I put the post code in, it’s actually in Wetherby?
21:24, 04/11/20
Hi there,
Thanks for getting in touch!
Although the hotel is in Wetherby, this is approximately only 8 miles from Harrogate which is why we've listed this as the nearest main town.
I hope this helps!
Gillian, itison Customer Support, 07:15, 05/11/20
Would the voucher date be extended beyond March 21 if Covid restrictions prevented booking?
Vicky, 09:34, 21/11/20
Hi Vicky,
Thanks for getting in touch.
I'm afraid we can't guarantee the expiry date of this offer would be extended.
For information about their Covid-19 cancellation policy, please contact The Bridge Inn & Spa directly and they'll be happy to discuss.
I hope this helps.
Courtney, itison Customer Support, 10:14, 23/11/20
I’d like to buy this as a gift. I am just worried in case the recipient can’t travel due to covid restrictions. If this happens can the voucher be changed?
Judith, 10:12, 23/11/20
Hi Judith,
Thanks for getting in touch!
For information about their Covid-19 cancellation policy, please contact The Bridge Inn & Spa directly and they'll be happy to discuss.
I hope this helps.
Courtney, itison Customer Support, 10:32, 23/11/20
I have already purchased 2 vouchers in this deal. When I contacted the hotel regarding extending them past 31 March 2021 due to covid lockdown - they told me to contact you. I prefer not to cancel if possible.
Can they be extended ?
Linda, 10:45, 06/01/21
Hi Linda,
Thanks for getting in touch.
I'm afraid we can't guarantee the expiry date of this offer would be extended.
To view our Covid-19 Guarantee, please head here https://www.itison.com/guarantee.
I hope this helps.
Jen, itison Customer Support, 12:08, 06/01/21