Coylumbridge, Aviemore, PH22 1QN
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Is this deal available on 29th of may?
Sharon, 15:19, 17/05/21
Hi Sharon,
Thanks for getting in touch!
To check their availability before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Gillian, itison Customer Support, 15:36, 17/05/21
That number does not work
Peter, 12:15, 25/05/21
Hi Peter,
Thanks for getting in touch!
You should be able to check their availability by contacting The Coylumbridge Hotel Aviemore directly on 0871 221 1822, but if you have any further issues please email us at support@itison.com.
I hope this helps!
Wallis, itison Customer Support, 12:27, 25/05/21
How many people is this deal for. I want to use it for me and 2 11 year old children
Cat, 16:27, 17/05/21
Hi Cat,
Thanks for getting in touch!
I'm happy to confirm this deal is for two people. You're welcome to include your second child in your stay - a max of 2 children under 12 are permitted and require a supplementary charge of £10 inc breakfast, £20 inc dinner and £30 for the 2 night stay; payable directly to the hotel.
You're welcome to contact The Coylumbridge Hotel Aviemore directly, on 0871 221 1822, if you'd like to discuss your room requirements further.
I hope this helps!
Courtney, itison Customer Support, 16:37, 17/05/21
Hi could I buy a two night deal and a one night deal and run them concurrent nights please x
Sylvia, 20:25, 17/05/21
Hi Sylvia,
Thanks for getting in touch!
I’m happy to let you know multiple vouchers can be used on consecutive nights; subject to availability.
I hope this helps!
Wallis, itison Customer Support, 08:34, 18/05/21
Do they have family rooms for 5?
leona, 07:59, 18/05/21
Hi Leona,
Thanks for getting in touch!
I'm afraid a maximum of two children are permitted with this deal.
I hope this answers your question though.
Wallis, itison Customer Support, 08:32, 18/05/21
Can you explain more regarding the supplements required for children?
Understand the upgrade cost to a family room but what is the £30 for 2 night stay? I have 2 kids so does this mean an extra £60 plus the family room upgrade?
Also what does the supplement re meals for kids - is this required or can you just order from the menu?
15:34, 18/05/21
Hi there,
Thanks for getting in touch!
You're welcome to contact The Coylumbridge Hotel Aviemore directly, on 0871 221 1822, to discuss the details of the supplements required for children and they'll be happy to advise.
I hope this helps!
Courtney, itison Customer Support, 16:51, 18/05/21
Got 2 kids 3 and 8 .it’s Allowed to stay in the room?
Paolo, 17:12, 18/05/21
Hi Paolo,
Thanks for getting in touch!
I can confirm a max of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast, £20 inc dinner and £30 for the 2-night stay; payable directly to the hotel.
I hope this helps!
Rachael, itison Customer Support, 17:27, 18/05/21
Hi
I’m interested in the Aviemore getaway and just wondered can you add a child to the package (2 adults and a child)? The child is 2. Thanks
15:28, 20/05/21
Hi there,
Thanks for getting in touch!
I'm happy to confirm a max of 2 children under 12 are permitted and require a supplementary charge of £10 inc breakfast, £20 inc dinner and £30 for the 2 night stay; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 15:43, 20/05/21
Hi there,
Looking to book this deal for August if possible.
This would be for 2 adults one child for Sunday 8th August, can you please confirm abs much this would cost?
Kind Regards.
Stuart
Stuart, 11:09, 21/05/21
Hi Stuart,
Thanks for getting in touch!
There are a few different options available for the June - October deal:
Option 1: Overnight stay with breakfast, leisure access and late check-out - £69.00
Option 2: Overnight stay with 3-course dinner, breakfast, leisure access and late check-out - £99.00
Option 3: 2 night stay with 3-course dinner on the first night, breakfast each morning, leisure access and late check-out - £149.00
A maximum of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £10 inc breakfast, £20 inc dinner and £30 for the 2-night stay; payable directly to the hotel.
To check their availability before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Courtney, itison Customer Support, 11:37, 21/05/21
Hi
So the voucher is for two people then I can add my two children when I book? What is the set up for the family room? Thanks
07:54, 22/05/21
Hi there,
Thanks for getting in touch!
I can confirm a maximum of two children can be added to your stay at the time of booking; supplementary charges can be viewed in the small print prior to purchase.
You're welcome to contact The Coylumbridge Hotel Aviemore directly, on 0871 221 1822, to discuss the layout of their family rooms.
I hope this helps!
Courtney, itison Customer Support, 09:42, 24/05/21
Can a child be included as the 2nd person? I want to book for just me and my son. Thanks
17:22, 23/05/21
Hi there,
Thanks for getting in touch!
I don't imagine this will be a problem but, to check for sure, just contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to advise.
I hope this helps!
Gillian, itison Customer Support, 09:47, 24/05/21
Hi, for my 50th birthday last year, I received 2 Itison Gift Cards (one for £10 and one for £50). Unfortunately due to the Coronavirus Pandemic I was unable to use them.
My friends have booked to go to Colyumbridge Hotel in Aviemore for a Silver Wedding Anniversary and I have tried to book the hotel using my vouchers, however I note that they expired in January and March this year.
Can they please be extended to allow me to book this hotel? At the time of their expiry there was no accommodation open to book, due to the pandemic.
Stephen, 08:30, 25/05/21
Hi Stephen,
Thanks for getting in touch!
If you can please email us at support@itison.com with your gift card codes, we'll be happy to take a look into this for you.
I hope this helps in the meantime!
Wallis, itison Customer Support, 08:42, 25/05/21
Can you tell me how much it would be for a voucher to use between June and October
For two nights
Dinner on the first night
Breakfast both days
Two extra kids 10 & 5
Upgrade to family suit?
Thanks in advance
Louise, 10:25, 27/05/21
Hi Louise,
Thanks for getting in touch!
I'm happy to let you know the June - October 2-night stay voucher is priced at £149.
A max of 2 children are permitted; children are classed as ages 12 and under and require a supplementary charge of £30 for the 2-night stay; payable directly to the hotel.
Rooms can be upgraded for a supplementary charge per room per night of £50 for the family suite.
I hope this helps!
Wallis, itison Customer Support, 11:08, 27/05/21
Hi I would like to book this deal but I cannot get in touch with the hotel to check availability.
Can you advise on this.
Many thanks
Marguerita Pandit
Marguerita, 11:05, 27/05/21
Hi Marguerita,
Thanks for getting in touch!
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 11:09, 27/05/21
Do Itison do an nhs discount?
Thanks
Mags
Marguerita, 12:35, 27/05/21
Hi Mags,
Thanks for getting in touch!
I'm afraid we don't offer NHS discount.
I hope this answers your question.
Courtney, itison Customer Support, 12:48, 27/05/21
It says 2 children max... what about a third under 2?
07:45, 30/05/21
Hi there,
Thanks for getting in touch!
I'm afraid a max of 2 children are permitted, so a third child isn't permitted. You're welcome to contact The Coylumbridge Hotel Aviemore directly to discuss this further.
I hope this helps.
Courtney, itison Customer Support, 09:43, 30/05/21
I’ve just purchased the voucher for Columbridge Hotel in Aviemore . Upon phoning them to book I was told by voice message they are not accepting calls and to book online . However when trying to do so the voucher code is not accepted .
Valerie, 17:22, 30/05/21
Hi Valerie,
Thanks for getting in touch!
The Coylumbridge Hotel Aviemore booking line may be closed over the weekend, so I'd recommend trying again Monday - Friday. If you've still any bother contacting them, please email support@itison.com and we'll be happy to lend a hand.
Courtney, itison Customer Support, 17:29, 30/05/21
So can I book to come in july
Diana, 00:39, 31/05/21
Hi Diana,
Thanks for getting in touch!
Yes, you can book to stay in July if you select a 'Jun - Oct' voucher option.
I hope this helps!
Gillian, itison Customer Support, 08:36, 31/05/21
Can you add a child to this deal?
Lorna, 10:56, 31/05/21
Hi Lorna,
Thanks for getting in touch!
I'm happy to let you know a max of 2 children under 12 are permitted and require a supplementary charge of £10 inc breakfast, £20 inc dinner and £30 for the 2-night stay; payable directly to the hotel.
I hope this helps!
Wallis, itison Customer Support, 11:26, 31/05/21
Do you have any family rooms
Karen, 18:31, 01/06/21
Hi Karen,
Thanks for getting in touch!
To check availability for a family room before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 07:49, 02/06/21
Hi there
I am interested in this deal. Would it be possible to bring along a 10 month old baby and travel cot as part of this deal?
Thanks
Alison, 17:46, 02/06/21
Hi Alison,
Thanks for getting in touch!
I'm happy to let you know a max of 2 children under 12 are permitted and require a supplementary charge of £10 inc breakfast, £20 inc dinner and £30 for the 2-night stay; payable directly to the hotel.
If you'd like to discuss room requirements further, please contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:48, 03/06/21
Is there any plans for the 2 night stay option to be available again ?
Sarah, 20:48, 02/06/21
Hi Sarah,
Thanks for getting in touch!
I’m happy to let you know we should be adding a few more vouchers for the 2-night option shortly, so keep your eyes peeled.
I hope this helps!
Wallis, itison Customer Support, 16:11, 04/06/21
Hi do you allow us to take our dog ?? Thanks
Angie, 13:53, 03/06/21
Hi Angie,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay per voucher for a supplement of £25 per room, payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 14:15, 03/06/21
Hi.
I see the deal stipulates a max of two children. We have three children but our youngest is only 2 months old and would not require food and we can bring a travel cot for her. Is there anyway we could purchase this deal? Happy to pay appropriate supplements.
Thanks
16:24, 05/06/21
Hi there,
Thanks for getting in touch!
I'm afraid this deal is for a maximum of two children, but to discuss it further please contact the team at The Coylumbridge Hotel Aviemore directly by calling 0871 221 1822 and they'll be happy to advise.
I hope this helps!
Jen, itison Customer Support, 09:57, 07/06/21
Good evening, I cannot get through to anyone at the hotel, phone lines are just holding you, no answer from anyone. I wanted to confirm availability before purchasing. Thanks
19:19, 07/06/21
Hi there,
Thanks for getting in touch!
I'm sorry you're having trouble contacting the hotel to discuss availability prior to purchase.
If you can't book your preferred date, just let us know at support@itison.com within 14 days of placing your order and we'll be happy to issue a full refund.
I hope this helps!
Courtney, itison Customer Support, 08:05, 08/06/21
Does the hotel have interconnecting rooms?
18:30, 08/06/21
Hi there,
Thanks for getting in touch!
To check availability of interconnecting rooms before buying a voucher, please contact The Coylumbridge Hotel Aviemore directly on 0871 221 1822 and they'll be happy to discuss.
I hope this helps!
Wallis, itison Customer Support, 08:42, 09/06/21
What time is late checkout until please?
13:38, 14/06/21
Hi there,
Thanks for getting in touch!
I can confirm late check-out is 11am.
I hope this helps!
Rachael, itison Customer Support, 14:39, 14/06/21
Hi I am confused around the supplements for children
So do I need to pay £10 for breakfast + £20 for dinner +30 for 2 night stay so £60 per child in supplement charges ?
Nicola, 20:18, 15/06/21
Hi Nicola,
Thanks for getting in touch!
I'm sorry for the confusion here, but I'm happy to confirm the following supplements apply for children:
1 night BB - £10
1 night DBB - £20
2 night (1 night BB & 1 night DBB) - £30; payable directly to the hotel.
I hope this helps!
Courtney, itison Customer Support, 10:02, 16/06/21
Will the June to October voucher come back in stock?
Laura, 20:15, 21/06/21
Hi Laura,
Thanks for getting in touch!
I'm afraid the 'June-October' voucher option on this deal has sold out, and we're unable to sell any more vouchers at the moment.
We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Gillian, itison Customer Support, 08:37, 22/06/21
Are small dogs allowed and can you add on children?
Carol, 08:53, 25/06/21
Hi Carol,
Thanks for getting in touch!
I'm happy to let you know up to 2 dogs can stay per voucher for a supplement of £25 per room, payable directly to the hotel.
I can confirm a max of 2 children are permitted; children are classed as ages 12 and under. The following supplements apply: 1 night BB - £10, 1 night DBB - £20 and 2 night (1 night BB & 1 night DBB) - £30; payable direct.
I hope this helps!
Rachael, itison Customer Support, 09:24, 25/06/21
I'm interested in this deal but I'm looking to stay with my three children (all under 16 years). Can you tell me if I can still book this and if so, how do I add the children to the booking?
Thank you
Michael, 09:48, 25/06/21
Hi Michael,
Thanks for getting in touch.
I can confirm this voucher is for two people and a max of 2 additional children are permitted; children are classed as ages 12 and under. The following supplements apply: 1 night BB - £10, 1 night DBB - £20 and 2 night (1 night BB & 1 night DBB) - £30; payable direct to the hotel.
I hope this helps!
Rachael, itison Customer Support, 10:29, 25/06/21
What do I need to do/pay to brink my kids with myself & husband? They are 12 & 13. Thanks
Laura, 11:52, 25/06/21
Hi Laura,
Thanks for getting in touch.
I can confirm this voucher is for two people and a max of 2 additional children are permitted; children are classed as ages 12 and under. The following supplements apply: 1 night BB - £10, 1 night DBB - £20 and 2 night (1 night BB & 1 night DBB) - £30; payable direct to the hotel.
I hope this helps!
Rachael, itison Customer Support, 12:29, 25/06/21
Hi, will more of the 2 nights during the summer be available?? I just tried to buy one and it wouldn't let me sign in so had to end up making a whole new account and now it's sold out. Very disappointed.
Amanda, 13:14, 25/06/21
Hi Amanda,
Thanks for getting in touch!
I'm afraid the option for stays in June - October has now sold out and we're unable to sell any more vouchers.
However, I hope this helps answer your question.
Jen, itison Customer Support, 14:04, 25/06/21
Can you buy 3 night dbb uses them conservatively on each night ?
Marion, 14:13, 25/06/21
Hi Marion,
Thanks for getting in touch!
I can confirm multiple vouchers can be purchased and used on consecutive nights, subject to availability.
I hope this helps!
Jen, itison Customer Support, 14:51, 25/06/21
I have tried to get through to the hotel to ask about availability but after waiting for 10 mins on a paid call I had to hang up. Is there any other way of reaching the hotel?
Laura, 07:29, 26/06/21
Hi Laura,
Thanks for getting in touch.
I'm really sorry you're having trouble getting in touch with the hotel.
Just let our support team know at support@itison.com if you still need a hand and we'll be happy to help arrange your booking.
I hope this helps in the meantime!
Rachael, itison Customer Support, 09:57, 28/06/21
Can we take a chil of 2.5
Marion, 00:15, 27/06/21
Hi Marion,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged 12 and under can stay per voucher for the following supplements:
- 1 night BB, £10 per child
- 1 night DBB, £20 per child
- 2 night (1 night BB & 1 night DBB), £30 per child
All supplements are payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:45, 28/06/21
Can we take a chil of 2.5
Marion, 00:15, 27/06/21
Hi Marion,
Thanks for getting in touch!
I'm happy to let you know up to 2 children aged 12 and under can stay per voucher for the following supplements:
- 1 night BB, £10 per child
- 1 night DBB, £20 per child
- 2 night (1 night BB & 1 night DBB), £30 per child
All supplements are payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:45, 28/06/21
Is it this price for 2 adults and 2 children?
Laura, 08:37, 02/07/21
Hi Laura,
Thanks for getting in touch!
Our voucher price is for two adults only, but I'm happy to let you know up to 2 children aged 12 and under can also stay per voucher for the following supplements:
- 1 night BB, £10 per child
- 1 night DBB, £20 per child
- 2 night (1 night BB & 1 night DBB), £30 per child
All supplements are payable directly to the hotel.
I hope this helps!
Gillian, itison Customer Support, 09:39, 02/07/21
How do I make a complaint? Last week I got in touch after adding the overnight stay to my basket and it being removed and selling out while I signed in. I asked the question of any more would be available and was told no. Ive just checked and there was another availbe and the same thing has happened. It was removed and has "sold out" while I put my card details in. Surely these should be held to allow people to pay??
Amanda, 19:55, 03/07/21
Hi Amanda,
Thanks for getting in touch.
I'm really sorry you weren't able to complete your purchase before this offer sold out, but I'm afraid it seems someone bought the last voucher before you reached the final checkout stage. I'm sorry for the disappointment this will cause.
I'm afraid this deal is currently sold out and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 09:35, 05/07/21
No, I was in the process of putting my card details in, then when I completed it and hit enter it took me back and said it had sold out.
The agent last week told me you wouldn't be adding anymore either, but then more were added.
Amanda, 09:50, 05/07/21
Hi Amanda,
Thanks for getting back in touch.
If there are any refunds within our 14-day refund period, we do sometimes add them back on sale, but we sadly can't guarantee this or say for sure they might be added.
I'm sorry again for the disappointment here, but I hope another suitable deal becomes available for you soon.
Courtney, itison Customer Support, 11:22, 05/07/21
Hi! We recently used this voucher and unfortunately the fun house is not opened (despite being on the advert and the front desk assuring that it was) and people who are staying there for longer book out the swimming pool so you can not use that either. Lastly, the trampoline park shut early so couldn’t use that either….
Dinner and breakfast were also booked. So we had to get dinner at 8:30pm and breakfast At 10:30am…not ideal timings when you have a toddler.
I had emailed to ask about booking dinner and the facilities and received no reply from the hotel.
Overall we were very disappointed and feel the advert to be incredibly misleading from the hotel. We effectively went away for a few hours to play in the swing park and keep our toddler awake to eat dinner, then beg the front desk for an earlier breakfast for said toddler. They informed us that it was ‘not their problem’
Can any compensation be made? We ended up leaving early.
09:44, 07/07/21
Hi there,
Thanks for getting in touch, although we're very sorry to hear this.
I'm afraid we can't issue compensation but we have passed your feedback onto the relevant itison team for their information.
We're very sorry again, but we hope this helps.
Gillian, itison Customer Support, 11:20, 07/07/21
Hi,
It is saying this deal is not available for purchase.
Can someone help?
Thanks
Louise
Louise, 13:30, 13/07/21
Hi Louise,
Thanks for getting in touch!
I'm afraid this deal has ended and we're unable to sell any more vouchers. We've some great deals in the pipeline though - I'm sure a similar deal will pop up soon!
Courtney, itison Customer Support, 13:36, 13/07/21
Try visiting our Help Centre for help, or email us at support@itison.com and we'll be happy to help.
May/June/Nov/Dec:
Voucher is valid until Thu 24 Jun 2021 and from Mon 1 Nov 2021 until Wed 22 Dec 2021, 7 days; subject to availability.
Excludes 25 Jun - 31 Oct 2021.
Voucher must be booked by Wed 1 Dec 2021 (we don’t want you to miss out!).
Jun - Oct
Voucher is valid from Fri 25 Jun 2021 until Sun 31 Oct 2021, 7 days; subject to availability.
Voucher must be booked by Fri 8 Oct 2021 (we don’t want you to miss out!).
General
A supplementary charge of £20 is required for Saturday stays; payable directly to hotel.
Once booked with hotel, the voucher is non-changeable or refundable.
Multiple voucher purchases permitted.
Multiple vouchers can be used on consecutive nights; subject to availability.
Check-in 4pm, late check-out 11am.
Standard double or twin room available.
Rooms can be upgraded for a supplementary charge per room per night: family room £10 and family suite £50; payable directly to hotel.
Stay can be extended by a night for a supplementary charge; please discuss directly with hotel.
Dinner options: Includes a 3 course dinner from a set menu; subject to change. Supplements may apply and will be clearly stated on the menu. Vegetarian, gluten / wheat / dairy free options are available. Please advise hotel when booking. 2 night stay: dinner is on the first night only.
Includes leisure access; subject to government guidelines. No lifeguard at pool area; swimming is at your own risk. Children must be accompanied by an adult (0-8yrs 1 adult to 2 children; 8 - 15yrs 1 adult to 4 children) and supervised at all times. Towels can be rented for a fee of £1 per day.
Max of 2 children permitted; children are classed as ages 12 and under. The following supplements apply: 1 night BB - £10, 1 night DBB - £20 and 2 night (1 night BB & 1 night DBB) - £30; payable direct.
Max of 2 dogs permitted at a supplementary charge of £25 per room; payable directly to hotel.
Wheelchair access available.
Advanced booking required or risk forfeiting your voucher.
The venue may restrict the number of itison bookings on each day so please book early if you want a specific date.
The beginning and end period of a voucher’s validity is always the busiest. We advise members to book well in advance to avoid disappointment.
You can use your paperless voucher from your itison account on any mobile device. Printed vouchers are also accepted.
Voucher is not exchangeable for cash or valid with any other offers.
Images used for illustrative purposes only.